Will Kirkland
Boone,NC
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Sugar Mountain Foods Service. Leveraged strong organizational and communication skills to streamline operations and foster positive relationships. Demonstrated a strong work ethic by advancing from entry-level to supervisory roles, significantly improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Elk River Country Club
Cart Barn Inn
05.2024 - Current
- Collaborated with dispatch team to ensure accurate scheduling and efficient route planning.
- Increased repeat business by building rapport with clients through friendly conversation and professional demeanor.
- Communication skills worked on by continuously working on things for the guest and talking to the guest constantly
Supervisor
Sugar Mountian Foods Service
10.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Worked starting in the fish pit and worked my way up to becoming a supervisor
Let-us Produce
Sales Assosciate
08.2020 - Current
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Fostered positive relationships with vendors to receive priority shipments during peak seasons or when faced with supply constraints.
- Facilitated efficient workflow by organizing work areas, ensuring tools and equipment were readily available for team members.
- Help to keep the facility clean and create a great work space.
Education
High School Diploma -
Watauga High School
Boone, NC06.2024
Skills
- Leadership
- Organization
- Communication
- Strong work ethic
Timeline
Elk River Country Club
Cart Barn Inn
05.2024 - Current
Supervisor
Sugar Mountian Foods Service
10.2020 - Current
Let-us Produce
Sales Assosciate
08.2020 - Current
High School Diploma -
Watauga High School
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