Will Koller
Phoenix,AZ
Summary
With a dynamic career, I have excelled as a case builder, high ticket sales closer, team leader and store manager, showcasing versatility and a unique blend of skills. From navigating client contracts through negotiation and contract knowledge to driving sales and managing teams. My expertise lies with both strategic thinking and hands on leadership. Having the ability to solve problems, build strong client relationships, and deliver exceptional results really sets me apart.
Overview
13
13
years of professional experience
Work History
Senior Case Consultant
Linx legal inc.
Mesa
10.2019 - Current
- Led successful resolutions of complex contracts, achieving a 95% success rate in client exits, saving clients significant financial burdens.
- Developed tailored exit strategies by thoroughly analyzing each case, identifying key legal and contractual weaknesses, and creating personalized action plans.
- Achieved top performance in deal closures, consistently by negotiation skills and comprehensive case preparation.
- Monitored junior case builders, providing training on best practices for case analysis, document preparation, and negotiation tactics to enhance team performance.
- Advised strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering.
- Maintained strong client relationships, offering ongoing support and guidance throughout the exit process, resulting in high customer satisfaction.
Store Manager
Jacks true value
Mesa
07.2016 - 09.2019
- Led and motivated a team of 10 employees, improving overall performance in sales and customer satisfaction.
- Managed all aspects of inventory, ensuring optimal stock levels to meet demand while cutting costs by streamlining supply chain operations.
- Executed budgeting and financial oversight, maintaining strict control over operational costs, and increasing profitability.
- Managed daily operations, administrative duties, scheduling, training, and sales.
- Articulated new and efficient ways to grow as a business.
- Demonstrated excellent people skills in both client and employee relationships.
Promotions/marketing
The mint
Glendale
03.2014 - 02.2017
- Responsible for promoting the club and providing great hospitality
- Marketed the club through digital marketing and in person, through business cards, flyers, social media, etc
- Achieved the best promotional team in Scottsdale
- Utilized strong people skills and a hardworking mindset to achieve goals.
Personal trainer
Fitness One Gym
Glendale
01.2012 - 04.2016
Education
Associates in Health and wellness -
Paradise valley community college
Paradise Valley, AZ01.2012
University of Dubuque
Dubuque, IA01.2011
Skills
- Team Leadership and Management
- Sales Strategy Development
- Negotiation and Persuasion
- Problem solving and Case Management
- Communication
- Client Relationship Management
- Time Management
- Analytical
- Problem Solving
- Technical Skills, software proficiency
- Creativity and Innovation
- Attention to detail
- Organizational Skills
- Staff Management
Additional Information
Certified completion of 20 hours pre qualification SAFE MLO state license
Assessments
- Sales skills, Proficient, 03/01/22, Influencing and negotiating with customers
- Scheduling, Proficient, 09/01/19, Cross-referencing agendas and itineraries to avoid scheduling conflicts.
Timeline
Senior Case Consultant
Linx legal inc.
10.2019 - Current
Store Manager
Jacks true value
07.2016 - 09.2019
Promotions/marketing
The mint
03.2014 - 02.2017
Personal trainer
Fitness One Gym
01.2012 - 04.2016
Associates in Health and wellness -
Paradise valley community college
University of Dubuque
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