Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Coordinated with parts department to determine availability of necessary components.
Automotive Technician
Andy Mohr Nissan
11.2022 - 06.2023
Same as above
Used Car Technician
York Automotive Group
01.2020 - 11.2022
Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
Utilized problem-solving skills to identify underlying causes of vehicle malfunctions quickly and accurately.
Enhanced overall workshop efficiency with proper time management and multitasking abilities.
Collaborated with sales team to inspect and recondition trade-in vehicles, maintaining high-quality inventory levels.
Coordinated with parts department to order necessary components for repairs, minimizing delays and ensuring timely completion of services.
Increased sales of used cars by ensuring all vehicles met quality standards before being offered to customers.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Contributed to positive workplace culture by consistently demonstrating professionalism and teamwork among colleagues.