Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Will Lucchetti

Lincoln,CA

Summary

I am a hard-working and reliable honors student eager to leverage my exceptional customer service, leadership skills, and strong work ethic to contribute positively to new opportunities. With a background in fine dining operations and supervisory experience, I have honed my ability to excel in fast-paced environments while maintaining a focus on quality and team collaboration. I am dedicated to spreading my skills and making a positive impact in any role I take on.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server & Back Waiter (Fine Dining)

Hawks
05.2024 - Current
  • Serve in an upscale fine dining environment, delivering exceptional guest service while maintaining high standards in table settings and guest interactions.
  • Mark tables, ensuring they have the proper utensils and are ready for each upcoming course to maintain fine dining standards.
  • Buss tables, ensuring a one trip stop that is seamless and efficient dining experience with attention to detail and a focus on cleanliness and guest satisfaction.
  • Organize and coordinate the seating arrangements to ensure proper etiquette when serving, ensuring ladies are served first when all food is dropped at the table simultaneously.
  • Participate in high-profile catering events, including weddings and corporate functions for board of directors from major companies, ensuring flawless event execution.
  • Assist with special requests, menu knowledge, and coordination for large-scale events, creating memorable experiences for guests.

Supervisor

Round Table Pizza, Inc
12.2022 - 06.2024
  • Promoted from Delivery Driver role to Supervisor based on demonstrated leadership and performance.
  • Supervised daily operations of a busy pizza restaurant, ensuring smooth workflow and adherence to company standards.
  • Led a team of staff members, providing training, coaching, and performance evaluations to optimize team performance.
  • Managed inventory tracking and reporting to prevent disruptions in restaurant operations.
  • Implemented and enforced safety and sanitation procedures to comply with health regulations.
  • Handled customer inquiries, complaints, and special requests promptly and professionally.
  • Oversaw cash handling, including safe counts, employee tip outs, deposits, and accurate register balances for shifts.
  • Implemented efficient delivery routes and procedures, optimizing delivery times and customer service.

Cashier

Chipotle
08.2021 - 10.2022
  • Efficiently operated POS system to process customer orders, handle transactions, and provide accurate change.
  • Greeted customers with a friendly demeanor, answered inquiries, and ensured a positive dining experience.
  • Managed a high volume of transactions during peak hours, maintaining composure and accuracy under pressure.
  • Restocked napkins, soda machine, and other essential items between customer orders to ensure continuous availability.
  • Monitored and maintained cleanliness and organization of the cashier station, the patio, and the front dining area.
  • Assisted in maintaining cleanliness of the dining area, including emptying trash bins and sweeping/mopping floors as needed.
  • Took responsibility for ensuring the patio area met company standards by cleaning and arranging furniture and ensuring a tidy appearance.
  • Collaborated with team members to optimize workflow and provide excellent service during busy periods.
  • Cross-trained in various roles including cashier, line worker, and dish washing.

Behind the Plate Umpire

Lincoln Little League
03.2019 - 05.2019
  • Served as a behind-the-plate umpire for youth baseball games in the Lincoln Little League at the age of 13.
  • Demonstrated leadership and decision-making skills by enforcing game rules fairly and impartially.
  • Maintained control of the game environment, ensuring sportsmanship and fair play among players.
  • Communicated effectively with coaches, players, and spectators to resolve disputes and maintain game integrity.
  • Developed strong leadership skills and a sense of responsibility at a young age.
  • Honed decision-making abilities and conflict resolution skills in a high-pressure environment.

Education

Some College (No Degree) - Aviation in Professional Flight

Sierra College
Rocklin, CA
05-2025

High School Diploma -

Lincoln High School
06-2023

Skills

  • Excellent customer service
  • Communication
  • Responsibility
  • Reliability
  • Problem-solving
  • Ability to work under pressure
  • Multitasking
  • Upselling and Suggestive Selling
  • Attention to detail
  • Fast learning
  • Handling complaints professionally
  • Cash handling

Certification

  • California Food Handlers Card
  • Alcohol Serving Certification


Timeline

Server & Back Waiter (Fine Dining)

Hawks
05.2024 - Current

Supervisor

Round Table Pizza, Inc
12.2022 - 06.2024

Cashier

Chipotle
08.2021 - 10.2022

Behind the Plate Umpire

Lincoln Little League
03.2019 - 05.2019

Some College (No Degree) - Aviation in Professional Flight

Sierra College

High School Diploma -

Lincoln High School

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Will Lucchetti