Will Matthews
Chicago,IL
Summary
Ambitious delivery professional with the Chicago area. Experience in both traditional and app-governed delivery roles. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships.
Overview
14
14
years of professional experience
Work History
Stress Engineer/Quality Control Inspector
Ford Motor Company
08.2023 - 06.2024
- Collaborated with multidisciplinary teams to develop innovative solutions for complex engineering problems.
- Provided expert guidance on structural issues throughout the design process, ensuring optimal product quality and performance.
- Ensured compliance to industry standards by performing rigorous stress tests on prototypes and final products.
- Contributed to successful project completion by providing accurate stress analysis data for decision-making purposes.
Delivery Driver
Amazon Prime Products
06.2012 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and documentation for accurate tracking and billing processes.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
Security Officer
American Security Council
11.2010 - 06.2012
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
High School Diploma -
Morton East High School
Cicero, IL06.2008
Skills
- Exceptional Customer Service
- Stress Testing
- Commercial Material Transportation
- Product Delivery
- Vehicle Safety
- Vehicle inspections
- Route planning
- Heavy hauling Knowledge of state roads and highways
- Safety-conscious
- Delivery recordkeeping
- Clean Motor Vehicle Record
Timeline
Stress Engineer/Quality Control Inspector
Ford Motor Company
08.2023 - 06.2024
Delivery Driver
Amazon Prime Products
06.2012 - 08.2023
Security Officer
American Security Council
11.2010 - 06.2012
High School Diploma -
Morton East High School