Will McLellan
Leawood,KS
Summary
Driven individual with a solid background in hospitality, adept at delivering exceptional guest experiences and maintaining a welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Host
Meddys
01.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Team Member
Chick-fil-A
05.2021 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
University of Kansas
Lawrence, KS05-2028
High School Diploma -
Bishop Miege High School
Roland Park KS05-2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Meddys
01.2023 - Current
Team Member
Chick-fil-A
05.2021 - 12.2023
High School Diploma -
University of Kansas
High School Diploma -
Bishop Miege High School
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