Will Murphy
Columbus
Summary
Dynamic Controls Technician with a proven track record at AVM Group, excelling in HVAC system design and troubleshooting. Leveraged project management and quality assurance skills to enhance system efficiency and resolve complex issues. Recognized for improving operational workflows and delivering exceptional customer service, driving significant performance improvements across multiple projects.
Overview
4
4
years of professional experience
Work History
Controls Technician
AVM Group
04.2025 - Current
- Collaborated with clients to design and configure HVAC control systems using Reliable Controls software, enhancing system efficiency and responsiveness to client needs.
- Work with customers to create custom HMI graphics and system interfaces tailored to their preferences and operational requirements.
- Troubleshoot and resolve clean room system issues, air balance problems, communication faults, and configuration errors across multiple sites.
- Collaborated with project managers on 5+ projects to integrate various sensors and controllers, enhancing system functionality and reliability.
Auction Manager
Zipperbuy.com
04.2023 - 06.2024
- Managed a team of five employees, overseeing auction quality control and evaluating processor performance.
- Maintained optimal inventory levels to ensure consistent product availability and a diverse customer selection.
- Managed the creation and posting of over 100 auctions monthly, ensuring 100% accuracy and meeting posting deadlines consistently.
- Collaborated across two locations to streamline operations and improve quality, reducing errors by over 20%
Process Reviewer & Trainer
Zipperbuy.com
12.2021 - 04.2023
- Trained 15+ employees on procedures, workflows, and best practices.
- Reviewed over 100 auctions weekly for accuracy, identifying errors and delivering actionable feedback to enhance team processor performance by reducing processing time.
- Performed item processing and system entry while adapting to new technologies and updated operational requirements
Education
Bachelor of Science - Business Administration
Franklin University
06.2025
Associate of Arts - Business
Columbus State Community College
01.2020
Skills
- Microsoft Office Suite
- Google Workspace
- Process Optimization
- Customer Service
- Interpersonal Communication
- Quality Assurance
- Project Management
- Conflict Resolution
- Data Analysis
Timeline
Controls Technician
AVM Group
04.2025 - Current
Auction Manager
Zipperbuy.com
04.2023 - 06.2024
Process Reviewer & Trainer
Zipperbuy.com
12.2021 - 04.2023
Bachelor of Science - Business Administration
Franklin University
Associate of Arts - Business
Columbus State Community College