Will Nafei
Charlottesville,VA
Summary
Diligent Manager with a background in daily operations and ensuring customer satisfaction. Successfully leads teams to achieve sales goals, resolving conflicts and maintaining high standards of service. Demonstrated strong leadership and problem-solving skills while creating new sales ideas within in a fast paced environment
Overview
10
10
years of professional experience
Work History
Club Manager
Atlantic Coast Athletic Club
09.2023 - Current
- Evaluated employee performance and provided constructive feedback, promoting professional growth among staff members.
- Developed strong relationships with vendors, securing favorable pricing on gym supplies and equipment purchases.
- Boosted membership sales through effective marketing initiatives, such as open houses and referral incentives.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Led team to achieve sales targets by motivating and guiding staff.
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
Realtor
Avenue Realty
01.2019 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Increased consumer sales by developing and implementing effective sales strategies.
General Manager
The Nook Restaurant
04.2015 - 01.2020
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Bachelor of Arts - Business
Hampden Sydney College
Farmville, VA05-2015
Skills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
Timeline
Club Manager
Atlantic Coast Athletic Club
09.2023 - Current
Realtor
Avenue Realty
01.2019 - Current
General Manager
The Nook Restaurant
04.2015 - 01.2020
Bachelor of Arts - Business
Hampden Sydney College
Similar Profiles
Kayla McQuilkinKayla McQuilkin
Team Member at Atlantic Coast Athletic Club (ACAC)Team Member at Atlantic Coast Athletic Club (ACAC)
Michael McCourtMichael McCourt
Ticket Sales Associate at Florida Atlantic University Athletic DepartmentTicket Sales Associate at Florida Atlantic University Athletic Department
Oliver RuizOliver Ruiz
Youth Soccer Referee at Employed by Vancouver Athletic Football Club and Burnaby Football ClubYouth Soccer Referee at Employed by Vancouver Athletic Football Club and Burnaby Football Club
Caroline HesterCaroline Hester
Apparel Sales Associate at DICK'S Sporting GoodsApparel Sales Associate at DICK'S Sporting Goods
MORGAN KENNEDYMORGAN KENNEDY
Sales and Service Representative at First Citizens Bank & TrustSales and Service Representative at First Citizens Bank & Trust