Will Parker
woodbury
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
13
13
years of professional experience
Work History
Operations Manager
Jagemann precision plastics
Murfreesboro , TN
2018.01 - 2022.10
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Created detailed reports on the performance of individual departments within operations.
Production Manager
Jagemann precision plastics
Murfreesboro
2016.04 - 2018.01
- Developed and implemented production schedules to ensure timely completion of projects.
- Resolved conflicts among personnel within the department when necessary.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Implemented strategies to reduce waste while maintaining high-quality standards.
- Evaluated existing processes for potential automation opportunities.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Identified opportunities for improvement in workflow design and implementation.
- Managed budgets related to purchasing materials or hiring additional personnel.
Process Technician
MAHLE Filter Systems North America
Murfreesboro , TN
2009.08 - 2016.07
- Collaborated with engineering staff to develop new processes or modify existing ones as needed.
- Optimized production processes by analyzing statistical data from SPC charts and making necessary adjustments.
- Developed and implemented process improvement plans to reduce cycle time, improve efficiency, and increase quality.
- Identified opportunities for cost savings through improved operating efficiencies or reduction in waste materials.
2nd Shift Process Tech/Supervisor
Jagemann precision plastics
Murfreesboro , TN
2015.07 - 2016.03
- Collaborated with other departments to coordinate workflow processes between teams.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
Associate of Science - Agribusiness Operations
Motlow State Community College
Tullahoma, TNSkills
- Business Planning
- Performance reporting
- Maintenance Planning
- Logistics Oversight
- Customer Retention
- Business Development
- Process Improvement
- Document Control
- Customer Service
- P&L Management
- Workflow Optimization
- Planned equipment constraints
- Data Analysis
Timeline
Operations Manager
Jagemann precision plastics
2018.01 - 2022.10
Production Manager
Jagemann precision plastics
2016.04 - 2018.01
2nd Shift Process Tech/Supervisor
Jagemann precision plastics
2015.07 - 2016.03
Process Technician
MAHLE Filter Systems North America
2009.08 - 2016.07
Associate of Science - Agribusiness Operations
Motlow State Community College
Similar Profiles
Shanna RandallShanna Randall
Shipping and Receiving Supervisor at Jagemann Precisions PlasticsShipping and Receiving Supervisor at Jagemann Precisions Plastics
John-Morgan PurnellJohn-Morgan Purnell
Machine Opertaor at Deroyal Precision PlasticsMachine Opertaor at Deroyal Precision Plastics
Lori BundyLori Bundy
CEO at Precision PlasticsCEO at Precision Plastics