Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Will Reed

WALLED LAKE

Summary

Dynamic professional with a proven track record in customer engagement and sales support, notably at Ross Dress for Less. Excelled in team leadership and strategic planning, enhancing store efficiency and customer satisfaction. Skilled in problem-solving and effective communication, consistently achieving targets through teamwork and collaboration. Demonstrates a strong work ethic and multi-tasking strength, driving positive outcomes in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Retail Employee

Ross Dress for Less
Ann Arbor
05.2024 - 09.2024
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Collaborated with team members to ensure efficient workflow throughout the store.

Youth Lacrosse Coach

M53 Lacrosse
Troy
05.2024 - 08.2024
  • Assessed player abilities and assigned positions according to individual strengths.
  • Mentored players in developing a strong work ethic and positive attitude towards the game.
  • Held regular meetings with assistant coaches in order to discuss upcoming practices and games.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Monitored team performance during games and provided feedback to players regarding their performance.

Warehouse Employee

Prime Source
Taylor
05.2023 - 09.2023
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Loaded merchandise onto carts or pallets for transport to designated areas.
  • Collaborated with team members to ensure that all tasks were completed on time.
  • Stacked picked items onto pallets according to customer specifications and delivery deadlines.

Sporting Goods Sales Associate

Dicks Sporing Goods
Novi
10.2021 - 08.2022
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Educated customers on latest promotions, sales incentives, and other offerings to enable savings and promote loyalty.
  • Adhered to company guidelines concerning returns, refunds, warranties and exchanges.
  • Attended staff meetings regularly to stay abreast of changes in policies or procedures.
  • Assisted customers with footwear fittings such as cleats and running shoes.

Education

Some College (No Degree) - Sports And Entertainment Management

Concordia University
Ann Arbor, MI

Some College (No Degree) - Sports and entertainment management

Davenport University
Grand Rapids, MI

Skills

  • Sales support
  • Customer service
  • Team leadership
  • Problem solving
  • Customer engagement
  • Effective communication
  • Store maintenance
  • Strategic planning
  • Product guidance
  • Time management
  • Teamwork and collaboration
  • Multi-tasking strength

Affiliations

  • Lacrosse
  • hockey
  • School
  • Spending time with friends and family
  • Fishing

Timeline

Retail Employee

Ross Dress for Less
05.2024 - 09.2024

Youth Lacrosse Coach

M53 Lacrosse
05.2024 - 08.2024

Warehouse Employee

Prime Source
05.2023 - 09.2023

Sporting Goods Sales Associate

Dicks Sporing Goods
10.2021 - 08.2022

Some College (No Degree) - Sports And Entertainment Management

Concordia University

Some College (No Degree) - Sports and entertainment management

Davenport University
Will Reed