Will Rhodes
Greenville,SC
Summary
Results-driven manager with a focus on team-building and operational efficiency. Experienced in developing training programs and implementing marketing strategies to drive business growth and improve customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Photographer
Tailwind Media Group
Greenville, South Carolina
07.2025 - Current
- Captured high-quality images of residential and commercial properties for listings.
- Scheduled and coordinated photo shoots with clients and agents effectively.
- Delivered images promptly to meet client deadlines and expectations.
- Communicated effectively with clients regarding their needs and expectations for each project.
- Operated a variety of photographic equipment including cameras, lenses, lighting systems, filters, tripods and computer software.
- Monitored the progress of photo projects from start to finish while meeting established deadlines.
Project Manager
Bridge City Coffee
Greenville, South Carolina
12.2024 - Current
- Led team meetings to discuss project goals and timelines.
- Assisted in training new staff on operational procedures and standards.
- Managed inventory levels to ensure product availability and quality.
- Developed project plans outlining tasks and responsibilities for team members.
- Communicated customer feedback to improve service and product offerings.
- Implemented safety protocols to maintain a secure work environment.
- Collaborated with marketing team to promote new products effectively.
- Developed project plans and timelines to ensure successful completion of projects.
Graphic Designer
Self Employed
Greenville, South Carolina
08.2019 - Current
- Developed branding concepts for various clients across multiple industries.
- Created digital graphics for social media and marketing campaigns.
- Collaborated with clients to understand design needs and preferences.
- Designed logos, brochures, and promotional materials using design software.
- Managed project timelines and delivered designs within set deadlines.
- Conducted market research to inform design decisions and trends.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
Barista
Mercato Coffee
Mauldin, South Carolina
10.2024 - 12.2024
- Prepared and served a variety of coffee drinks and beverages.
- Engaged with customers to create a welcoming atmosphere.
- Collaborated with team members to improve service efficiency during peak hours.
- Developed seasonal menus based on customer preferences and ingredient availability.
- Assisted in developing marketing strategies for new menu items.
Manager
Little Leaf Coffee
Greer, South Carolina
06.2024 - 10.2024
- Developed training programs for staff to enhance skills and performance.
- Implemented process improvements to streamline operations and increase efficiency.
- Managed budgets and resources for various departmental projects effectively.
- Coordinated cross-functional collaboration to achieve strategic objectives seamlessly.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Shift Leader
Cardinal Coffee & Bistro
Landrum, South Carolina
10.2023 - 01.2024
- Supervised team members during busy shifts to ensure efficient service.
- Trained new baristas on coffee preparation and customer service standards.
- Managed inventory levels to ensure product availability and freshness.
- Coordinated daily shift schedules to optimize staff coverage and performance.
- Assisted customers with inquiries and resolved issues promptly and courteously.
- Implemented quality control measures for beverages to maintain company standards.
- Maintained cleanliness of workstations and customer areas to promote hygiene.
- Collaborated with management to improve store operations and team dynamics.
Server
Core450
Travelers Rest, South Carolina
10.2023 - 01.2024
- Provided excellent customer service in fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Managed customer orders using point-of-sale system efficiently.
- Assisted guests with menu selections and special requests promptly.
- Resolved customer complaints with professionalism and care consistently.
- Provided excellent customer service to ensure satisfaction.
Store Manager
Chestnut Coffeehouse + Market
Simpsonville, South Carolina
08.2022 - 08.2023
- Managed daily operations to ensure smooth store functionality.
- Trained and supervised staff in customer service standards.
- Oversaw inventory management and stock replenishment processes.
- Created employee schedules to optimize labor efficiency.
- Developed and maintained positive relationships with customers.
- Ensured compliance with health and safety regulations consistently.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Barista
Press Coffee + Crêpes
Graham, North Carolina
05.2022 - 07.2022
- Prepared and served a variety of coffee drinks and beverages.
- Maintained cleanliness of work area and equipment throughout shifts.
- Engaged with customers to create a welcoming atmosphere.
- Operated cash register and processed customer transactions efficiently.
- Assisted in managing inventory by restocking supplies as needed.
- Followed health and safety guidelines to ensure food safety standards.
- Collaborated with team members to improve service efficiency during peak hours.
Store Manager
Mission House Cafe
Burlington, North Carolina
01.2022 - 05.2022
- Oversaw inventory management and stock replenishment processes.
- Managed daily operations to ensure smooth store functionality.
- Implemented merchandising strategies to enhance product visibility.
- Developed and maintained positive relationships with customers.
- Ensured compliance with health and safety regulations consistently.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Sales Representative/Training Assistant
Garden Valley Farmers Market
Burlington, NC
03.2018 - 09.2021
- Cultivated strong relationships with local farmers and vendors.
- Managed daily inventory and ensured product availability.
- Assisted customers with product selection and inquiries.
- Delivered exceptional customer service to enhance shopping experience.
- Trained new staff on sales techniques and product knowledge.
- Collaborated with team members to streamline operations and improve efficiency.
- Processed transactions accurately using point-of-sale systems.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
BBA - Business Management & Entrepreneurship
North Greenville University
Tigerville, SCSkills
- Project management
- Customer service
- Visual communication
- Marketing strategy
- Team collaboration
- Branding design
- Time management
- Organization
- Creative vision
- Problem-solving
Certification
- Google Project Management Certificate
- FAA (Part 107) Unmanned Aircraft Pilot Certificate
- ServSafe Food Handler Certificate
References
References available upon request.
Timeline
Real Estate Photographer
Tailwind Media Group
07.2025 - Current
Project Manager
Bridge City Coffee
12.2024 - Current
Barista
Mercato Coffee
10.2024 - 12.2024
Manager
Little Leaf Coffee
06.2024 - 10.2024
Shift Leader
Cardinal Coffee & Bistro
10.2023 - 01.2024
Server
Core450
10.2023 - 01.2024
Store Manager
Chestnut Coffeehouse + Market
08.2022 - 08.2023
Barista
Press Coffee + Crêpes
05.2022 - 07.2022
Store Manager
Mission House Cafe
01.2022 - 05.2022
Graphic Designer
Self Employed
08.2019 - Current
Sales Representative/Training Assistant
Garden Valley Farmers Market
03.2018 - 09.2021
BBA - Business Management & Entrepreneurship
North Greenville University