Will Rockett
Dallas
Summary
Motivated and dedicated employee with a strong foundation in customer service. Proven ability to quickly learn and adapt in fast-paced environments, demonstrated through my time working at Autobell Carwash. Excellent interpersonal skills, with a passion for contributing to team success and delivering exceptional results. Hardworking young man looking to expand his knowledge in different aspects of the business field.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Autobell Carwash
07.2023 - Current
- Led shifts with up to 15 employees, assigning tasks and monitoring performance to ensure company standards were consistently met.
- Ensured daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory control, optimizing stock levels for operational efficiency.
- Managed weekly scheduling of 40+ employees
- Interviewed, trained and mentored team members on carwash procedures and safety protocols.
- Maintained car wash mechanical components
Team Leader/ Cashier
Autobell Carwash
09.2021 - 07.2023
- Processed customer transactions efficiently using POS systems.
- Organized and maintained supplies to ensure smooth operations.
- Resolved customer inquiries and issues promptly, enhancing overall experience.
Front of house
Pagos Pizzeria
06.2021 - 08.2021
- Managed the daily operations of the front desk
- Cleared and reset tables to maintain efficient dining services
- Greeted guests, sat at tables and brought orders to assist servers.
Education
Business -
Clemson University
Clemson12.2023
High School Diploma -
Fort Mill High School
Fort Mill04.2023
Skills
- Team Leadership
- Customer Service
- Shift Management
- Scheduling
- Task Delegation
- Inventory Tracking
- POS Systems
- Time Management
Timeline
Assistant Manager
Autobell Carwash
07.2023 - Current
Team Leader/ Cashier
Autobell Carwash
09.2021 - 07.2023
Front of house
Pagos Pizzeria
06.2021 - 08.2021
Business -
Clemson University
High School Diploma -
Fort Mill High School