WILL RUTLEDGE
Tacoma,WA
Summary
Versatile professional with over seven years of experience in project management, customer relations, sales, and technical expertise. Proven track record of success in the aerospace, life safety, and telecommunications industries. Adept and dedicated professional at managing large territories, negotiating with clients, and driving business growth. Active Secret Security Clearance and proficient in CRM management, security systems, and data center installations.
Overview
7
7
years of professional experience
Work History
Crew Chief
Army National Guard
09.2020 - Current
- Train and mentor four junior mechanics and technicians, fostering a high-performance team culture that enhances technical expertise, reduced repair turnaround times, and improved team cohesion
- Play a pivotal role in mission planning and execution by providing aircraft status reports, advising commanders on maintenance capabilities, and ensuring that all helicopters are mission-ready for critical operations
- Coordinate and execute complex inspections, diagnostics, and system overhauls for avionics, electrical, mechanical, and hydraulic systems, achieving a 98% mission-capable rate
Development Manager
RamTech Global
08.2022 - 11.2024
- Spearheaded business development across 12 Western States and British Columbia, driving a significant expansion of Ramtech’s market presence and increasing regional sales by X% (insert actual achievement).
- Led the successful implementation of WES3 systems for high-profile projects, including general construction, data centers, and critical Department of Defense installations, ensuring seamless integration and on-time project completion.
- Delivered unparalleled customer service by proactively managing client relationships and overseeing job site operations, resulting in a X% improvement in client satisfaction and repeat business.
- Collaborated strategically with local fire departments to customize and integrate WES systems within their jurisdictions, enhancing public safety and operational efficiency.
- Cultivated key partnerships with stakeholders across multiple industries, providing consultative support and technical expertise to drive system adoption and facilitate Ramtech growth.
Internet Sales Manager
Eastside Subaru
04.2018 - 08.2022
- Managed and responded to high-volume internet inquiries and phone calls, consistently providing prompt, accurate, and informative responses, which contributed to a 25% increase in online lead conversion rates.
- Developed and executed targeted digital marketing strategies, including SEO optimization, social media campaigns, and paid advertising, resulting in a 30% year-over-year increase in online vehicle sales and expanded brand visibility.
- Provided exceptional one-on-one customer service, guiding prospective buyers through the purchasing process, ensuring knowledge of vehicle features, financing options, available incentives, and ultimately driving a 20% increase in customer retention.
Business Development Representative
Performance Systems Integration
10.2019 - 09.2020
- Cultivated relationships with developers, property managers, and key industry stakeholders, delivering tailored life safety and fire alarm solutions that met both regulatory standards and specific client needs.
- Provided expert consultation to clients on comprehensive life safety systems, ensuring compliance with NFPA 72 standards and other relevant fire safety regulations.
- Proactively managed and expanded a robust sales pipeline within Microsoft Dynamics CRM, identifying new business opportunities, tracking customer interactions, and utilizing data-driven insights to optimize sales strategies and exceed quarterly targets.
- Collaborated closely with cross-functional teams, including engineers and technicians, to ensure seamless project execution from initial consultation through to final installation and inspection.
Education
High School Diploma -
WASHINGTON VIRTUAL ACADEMY
Tacoma, WA06.2015
Skills
- Business development
- Project management
- Data analysis
- Cross-functional team collaboration
- Regional team management
- Conflict resolution
- NFPA 72 regulatory knowledge
- Sales management & negotiation
Timeline
Development Manager
RamTech Global
08.2022 - 11.2024
Crew Chief
Army National Guard
09.2020 - Current
Business Development Representative
Performance Systems Integration
10.2019 - 09.2020
Internet Sales Manager
Eastside Subaru
04.2018 - 08.2022
High School Diploma -
WASHINGTON VIRTUAL ACADEMY
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