Will Ryczek
Phoenix,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact project success. Dedicated to applying training, monitoring and consciousness-building abilities to enhance employee effectiveness and ensure quality deliverables at all levels.
Overview
19
19
years of professional experience
Work History
Operations & Project Manager
Brimley Development
08.2023 - 09.2024
- Following the departure of key management staff, brought in to establish industry standard process and provide direct client management to regain control of 8 existing projects and resolve ongoing disputes.
- Improved customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
- Streamlined operational processes by identifying incomplete documentation and implementing effective solutions to deliver coherent client feedback.
- Organized regular stakeholder meetings to provide status updates and solicit feedback on ongoing projects actively managed by the team.
- Negotiated and managed third-party contracts related to project deliverables using standard CSI processes.
- Mentored junior team members, providing guidance on best practices in operations management and professional development opportunities.
Director
LGE Residential Design Build
04.2019 - 08.2023
- Built ground up systems to launch new high end custom residential division to increase the portfolio and reach of LGE's existing commercial presence.
- Directly managed team members at all levels of the process, from sales and marketing, to estimating and execution; as well as client interface for all projects- totaling over $20M in work.
- Developed high-performing colleagues by providing mentorship, guidance, and opportunities for cross training to build a more flexible and responsive team.
- Established culture of continuous improvement by empowering employees at all levels to voice their ideas to improve process, workflow, and quality.
Owner
Tetras Works, LLC
01.2017 - Current
- Contract Services for project & estate management and maintenance.
- Regular contract consultation in design, budget, and construction for residential and specialty projects.
- Art installations and gallery tenant improvements.
Operations Manager
AK Studio
01.2016 - 01.2017
- Oversee all accounts payable and receivable for over $3 million dollars in annual sales.
- Develop new processes to accurately develop pricing for ever-changing scopes of work.
- Schedule employees both in field, office, and remotely to achieve project goals.
- Audit all projects intermittently for profitability and verify that client billing is appropriate for work in place.
- Ensure showroom is used effectively as sales device, networking tool, and demonstration space.
- Establish digital protocol for file storage and access and maintain communication with appropriate IT staff.
Project Manager
the construction zone, ltd.
01.2014 - 01.2016
- Independently oversaw construction of a 10,000sf apartment in a luxury high rise, multiple large-scale remodels; assisted with over $20M in firm projects as a team.
- Frequently directed more than 20 individuals daily to project completion goals.
- Prepared schedules at regular intervals to address ever-changing scopes of work.
- Audited subcontractor invoices for accuracy and compiled monthly billing reports for owner and their representative.
- Traveled regularly and worked remotely to maintain project flow even while absent direct oversight, executing over $10M in work independently
Project Superintendent
the construction zone, ltd.
01.2012 - 01.2014
- Work in a team to execute on site construction based on a set of plans and existing field conditions.
- Respond to client issues immediately and request information from the appropriate individuals.
- Coordinate on site access and deliveries including protection, cleaning, and site maintenance.
Intern
Customatic.com (cz)
04.2011 - 05.2013
- Lead internal and external team to build complete e-commerce presence to sell custom designed home interior items.
- Developed, prototyped, and refined more than 30 products to be sold online.
- Write content for web including product descriptions, customer support, team profiles, and advertising copy.
Electronic Data Management & Professional Banker
Bank of Kirksville
07.2008 - 04.2010
- Maintained more than 20 ATMs, verifying their accounting, serviceability, and maintenance.
- Conducted all business with clients in a professional and courteous manner, addressing all concerns promptly.
- Carried on-call pager to respond to machine errors and security issues.
Service Department Manager
King Appliance and Furniture
08.2005 - 06.2008
- Schedule service calls and assist homeowner by phone, provide assistance to all technicians.
- Maintain stock of repair parts and accurately account for each call's timeliness and completeness.
Education
Master of Architecture -
Arizona State University
Tempe05.2013
Bachelor of Arts - Vocal Music, Italian Studies
Truman State University
Kirksville, MO05.2008
Skills
- Customer interface, team relationship building
- Microsoft Office, Adobe CS, Bluebeam
- AutoCAD, Revit, ProCore, Sage 300
- Verbal and written communication
- Architecture, Furniture, Modern Design
- Community Theater, Music, Art, Travel
Accomplishments
Directly oversaw over $40M of work in place, primarily in the custom residential market, retail, and art curation.
Successfully mediated large scale conflicts to recover significant near-losses by rebuilding rapport with stakeholders by increasing transparency and establishing a pattern of reliable feedback.
Organized successful out of state projects by anticipating future hurdles and planning for multiple eventualities by facilitating complete communication between those on the ground and remote designers and owners.
Languages
English
Native or Bilingual
Italian
Limited Working
Spanish
Limited Working
Timeline
Operations & Project Manager
Brimley Development
08.2023 - 09.2024
Director
LGE Residential Design Build
04.2019 - 08.2023
Owner
Tetras Works, LLC
01.2017 - Current
Operations Manager
AK Studio
01.2016 - 01.2017
Project Manager
the construction zone, ltd.
01.2014 - 01.2016
Project Superintendent
the construction zone, ltd.
01.2012 - 01.2014
Intern
Customatic.com (cz)
04.2011 - 05.2013
Electronic Data Management & Professional Banker
Bank of Kirksville
07.2008 - 04.2010
Service Department Manager
King Appliance and Furniture
08.2005 - 06.2008
Master of Architecture -
Arizona State University
Bachelor of Arts - Vocal Music, Italian Studies
Truman State University
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