Experienced with customer service. Utilizes effective communication and problem-solving to address customer needs. Track record of enhancing customer satisfaction and loyalty through proactive support.
Overview
5
5
years of professional experience
Work History
Customer Specialist
CarMax
Madison, WI
06.2025 - Current
Thoroughly detail and prep cars for customers
Assisted customers in vehicle selection, finding vehicles that fit their needs
Worked with team members to achieve monthly sales goals and enhance customer satisfaction ratings.
Cashier
University of Wisconsin-Stevens Point Dining
Stevens Point, WI
09.2023 - 04.2025
Sales Associate/Floorcovering Team Member
Menards, Madison West
Madison
06.2021 - 08.2023
I work with other team members to manage department needs including stocking items and helping guests.
This job includes a great deal of problem solving, creativity, patience, and focus.
I have received several positive reviews from my supervisors.
Education
High School Diploma - Psychology
University of Wisconsin-Stevens Point
Stevens Point, WI
High School Graduate - undefined
New Glarus High School
New Glarus, WI
06-2023
Skills
Team Work
Active Listening
Customer service
Problem-solving
Activities
I played soccer through freshman and sophomore years Gained better ability to communicate efficiently and figure ways to improve my weaknesses I have assisted at Luke House (Madison, WI) serving lunch to the homeless. I played soccer through freshman and sophomore years Gained better ability to communicate efficiently and figure ways to improve my weaknesses I have assisted at Luke House (Madison, WI) serving lunch to the homeless.