Will Sheridan
Stevens Point,WI
Summary
Experienced with customer service. Utilizes effective communication and problem-solving to address customer needs. Track record of enhancing customer satisfaction and loyalty through proactive support.
Overview
5
5
years of professional experience
Work History
Customer Specialist
CarMax
Madison, WI
06.2025 - Current
- Thoroughly detail and prep cars for customers
- Assisted customers in vehicle selection, finding vehicles that fit their needs
- Worked with team members to achieve monthly sales goals and enhance customer satisfaction ratings.
Cashier
University of Wisconsin-Stevens Point Dining
Stevens Point, WI
09.2023 - 04.2025
Sales Associate/Floorcovering Team Member
Menards, Madison West
Madison
06.2021 - 08.2023
- I work with other team members to manage department needs including stocking items and helping guests.
- This job includes a great deal of problem solving, creativity, patience, and focus.
- I have received several positive reviews from my supervisors.
Education
High School Diploma - Psychology
University of Wisconsin-Stevens Point
Stevens Point, WIHigh School Graduate - undefined
New Glarus High School
New Glarus, WI06-2023
Skills
- Team Work
- Active Listening
- Customer service
- Problem-solving
Activities
I played soccer through freshman and sophomore years Gained better ability to communicate efficiently and figure ways to improve my weaknesses I have assisted at Luke House (Madison, WI) serving lunch to the homeless. I played soccer through freshman and sophomore years Gained better ability to communicate efficiently and figure ways to improve my weaknesses I have assisted at Luke House (Madison, WI) serving lunch to the homeless.
Timeline
Customer Specialist
CarMax
06.2025 - Current
Cashier
University of Wisconsin-Stevens Point Dining
09.2023 - 04.2025
Sales Associate/Floorcovering Team Member
Menards, Madison West
06.2021 - 08.2023
High School Graduate - undefined
New Glarus High School
High School Diploma - Psychology
University of Wisconsin-Stevens Point