Summary
Overview
Work History
Education
Skills
Timeline
Generic

Will Smith

Canton,MA

Summary

Ambitious business manager with a relentless drive to surpass expectations. Proven track record of taking on additional responsibilities to achieve desired outcomes. Strong skill set and in-depth knowledge of processes that increase profitability. Committed to adding value to the bottom line and consistently delivering exceptional results.

Overview

17
17
years of professional experience

Work History

Manager

Auto Hospital 2
11.2024 - Current

I am responsible for day to day sales and wholesaling of used inventory. I work closely with the owner to ensure all accounts are billed and income and reports are monitored to receive payment.

  • Working with shop to get cars serviced
  • Organizing auction buys
  • Promoting inventory through digital sources
  • Responsible for all paperwork and shift reports

Business Manager

Grieco Acura
08.2023 - 10.2024
  • Assessed my clients needs
  • Presented financing options
  • Menu Selling
  • Product Presentation
  • Maintained Above Average PRU
  • Implemented New Process Training
  • Built relations w/ Lending Institutions
  • Structured Deals
  • Customer Follow Up with Sales Staff
  • Exceeded Monthly Goals/Organized reports
  • CDK/Dealertrack
  • Out of state deals and registration's
  • Communicated with customers and vendors positively with particular attention to problem resolution.

Business Manager

Ohara Jeep
04.2021 - 07.2023
    • Assessed my clients needs
    • Presented financing options
    • Menu Selling
    • Product Presentation
    • Maintained Above Average PRU
    • Implemented New Process
    • Built relations w/ Lending Institutions
    • Structured Deals
    • Customer Follow Up with Sales Staff
    • Organized reports for monthly tracking
    • CDK/Dealertrack
    • Worked closely with manager to maintain rental fleet
    • Out of state deals and registrations
    • Set up and launched Darwin
    • Monthly sales training to implement new processes

Finance Director

Marty's Buick GMC
02.2018 - 02.2021
  • Assessed my clients needs
  • Presented financing options
  • Menu Selling
  • Product Presentation
  • Maintained Above Average PRU
  • Implemented New Process Training Funding Delays
  • Closed deals, Above industry average Grossing, Overcame Objections,Value Building
  • Built relations w/ Lending Institutions
  • Structured Deals
  • Appraised Trade-ins
  • Customer Follow Up with Sales Staff
  • Profitability
  • Exceeded Monthly Goals/Organized reports
  • CDK/Dealertrack
  • Trained Finance staff to improve product sales
  • Monitored and re-worked challenging deals
  • Worked closely with Zurich rep to ensure product penetration
  • Prepared Commercial contracts and registrations
  • Offsite signings


Finance Manager

Audi OF Norwell
01.2016 - 01.2018
  • Assessed my clients needs
  • Presented financing options
  • Menu Selling
  • Product Presentation
  • Maintained Above Average PRU
  • Implemented New Process Training
  • Closed deals, Above industry average Grossing, Overcame Objections,Value Building
  • Maintained relations w/ Lending Institutions
  • Exceeded Monthly Goals/Organized reports
  • Reynolds & Reynolds Ignite/Dealertrack
  • Completed Audi Four Rings Training

Professional Sales Rep

Mercedes-Benz of westwood
01.2012 - 12.2015
  • Assessed my clients need
  • Presented financing options
  • Closed deals
  • Above industry average Grossing
  • Overcame Objections
  • Value Building
  • Structured Deals
  • Appraised Trade-ins
  • Customer Follow Up
  • Profitability
  • Organized reports
  • Completed MB-One Training


Sale Representative

Quirk Auto Dealers
01.2008 - 01.2012
    • Assessed my clients need
    • Presented financing options
    • Closed deals
    • Above industry average Grossing
    • Overcame Objections
    • Value Building
    • Customer Follow Up
    • Profitability
    • Generated new business
    • Assisted sales staff with closing sales

Education

Associate Degree - Business Management

Massasoit Community College
Canton, MA
06.2001

Skills

  • Employee management
  • Business development
  • Documentation proficiency
  • Data confidentiality
  • Staff training
  • Policy implementation
  • Contract management
  • Product launches
  • Decision-making
  • Performance evaluations
  • Customer service
  • Team building and leadership

Timeline

Manager

Auto Hospital 2
11.2024 - Current

Business Manager

Grieco Acura
08.2023 - 10.2024

Business Manager

Ohara Jeep
04.2021 - 07.2023

Finance Director

Marty's Buick GMC
02.2018 - 02.2021

Finance Manager

Audi OF Norwell
01.2016 - 01.2018

Professional Sales Rep

Mercedes-Benz of westwood
01.2012 - 12.2015

Sale Representative

Quirk Auto Dealers
01.2008 - 01.2012

Associate Degree - Business Management

Massasoit Community College