Carried out weekly audits of laundry operations in order to identify areas where improvements could be made.
Analyzed customer data in order to develop targeted marketing campaigns aimed at increasing sales revenue.
Organised weekly meetings with staff to discuss any issues or concerns relating to their job duties.
Implemented strategies for improving efficiency levels within the laundry department while adhering to budget constraints.
Developed and implemented effective laundry procedures to ensure high standards of service.
Assisted customers with queries regarding services offered by the organisation.
Ensured that all safety protocols were followed during the handling of hazardous chemicals in the workplace.
Conducted training sessions for new employees to ensure they had an understanding of the roles and responsibilities expected from them.
Performed daily inspections of equipment and facilities to identify potential hazards or risks.
Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
Provided support and assistance to team members when needed, encouraging collaboration between departments within the organisation.
Verified each completed room against standard plans to maintain consistency.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Stocked room attendant carts with supplies to keep carts organized and clean.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Reviewed employee performance and devised improvement plan to achieve goals.
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Inventoried incoming supplies and placed items in stock for use by personnel.
Prepared work schedules for associates to promote proper staffing levels.
Communicated guest service scores to drive improvement and higher guest satisfaction.
Practiced safe work habits and wore protective safety equipment.
Sorted and counted articles removed from dryers to fold, hang and wrap.
Sprayed steam and air over spots to flush out chemicals, dry material or brighten colors.
Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
Took payment for completed services and issued receipts with cash register or POS system.
Hung curtains, drapes and pants on stretch frames to properly dry.
Mixed bleaching agents with hot water in vats to soak material.
Operated hand irons or pressing machines to iron or press fabrics and furs.
Hung garments on stretch frames to dry.
Applied necessary chemicals to neutralize effects of solvents.
Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
Glazed delicate articles or fur garment linings by hand with mild detergents or dry cleaning solutions.
Started pumps to operate distilling systems, draining and reclaiming dry cleaning solvents.
Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
Determined spotting procedures and proper solvents based on fabric and stain types.
Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
Forman /Supervisor
KELLEYS CONCRETE
Kaufman, TX
08.2008 - 10.2013
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Developed strategies to improve team performance and productivity.
Collaborated with other departments to coordinate workflow processes between teams.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Directed and supervised team of 15 employees in daily operations.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Forklifts Operating
Sterilite
Ennis, TX
03.2007 - 08.2008
Collaborated closely with team members to achieve project objectives and meet deadlines.
Managed inventory and supplies to ensure materials were available when needed.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.
Operated equipment and machinery according to safety guidelines.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Completed routine maintenance and repair.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Rice Isd
Rice Tx
03-2005
Skills
Forklift maintenance, load balancing, inventory management, safety regulations, quality control, team leadership, communication skills, conflict resolution, training development, workflow optimization, time management, pallet stacking, pallet construction, barcode scanning, incident logging, shipment processing, team player, material inventory, warehouse picking, general construction, hazardous materials handling, customer service-oriented, problem-solving, forklift maintenance, order picking and processing, heavy lifting, warehouse best practices, shipping and receiving expert, OSHA workplace safety, workplace cleanliness, materials handling, incident reporting, production deadline management, dock operations, punctual and reliable, maintenance and repair, RF scanner, inventory reporting, material handling, deadline-driven, production scheduling, teamwork and collaboration, production reporting, downstacking management, material packaging, supply chain and inventory management, documentation, product staging, business problem solutions, equipment inspections, warehouse operations, issue troubleshooting, material sourcing and distribution, safety awareness, stock management, process management, shipping operations, warehouse management, material distribution and sourcing, general laborer, heavy equipment operations, lifts up to 100, lifts up to [number] pounds