Driven professional with 5+ years experience in community outreach, event planning, account management, and creative problem solving.
Overview
4
4
years of professional experience
Work History
Account Manager
Dash Solutions
04.2024 - 01.2025
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.s
Assistant Director
SD Allen Ministries and Missions
05.2021 - 12.2023
Company Overview: Non-profit organization devoted to delivering furniture to low-income families in Tuscaloosa county
Facilitated delivery of thousands of furniture items
Coordinated over 100,000 hours of volunteer time with dozens of organizations
Created fundraisers which now account for roughly 33% of annual budget
Maintained online furniture inventory with thousands of items
Non-profit organization devoted to delivering furniture to low-income families in Tuscaloosa county