Summary
Overview
Work History
Education
Skills
Timeline
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Will York

Silver Creek,GA

Summary

Proven track record in customer service and inventory management, demonstrated during my time at Ace Hardware. Succeeded in maintaining store appearance and cash handling accuracy, ensuring high levels of customer satisfaction. Skilled in team collaboration and problem-solving, I streamlined operations and enhanced efficiency without compromising service quality. Developed strong logistical and customer service skills in fast-paced delivery environment. Focused on maintaining punctuality and accuracy, while ensuring high levels of customer satisfaction. Seeking to transition into new field, leveraging transferrable skills in problem-solving and efficient management.

Overview

1
1
year of professional experience

Work History

Water Delivery

Lambert's Coffee
07.2024 - Current


  • Reduced delivery errors by thoroughly checking order details before loading the truck and during product dropoff.
  • Delivered packages to customer doorsteps and business offices.
  • Streamlined delivery process for increased efficiency through proper route planning.
  • Showed good social skills, as there was interaction between the people delivering and the people receiving the water that kept the people connected to our business.
  • Ensured timely deliveries with effective communication between warehouse staff, and customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Part-Time Store Helper

Ace Hardware
07.2023 - 12.2023
  • Provided knowledgeable assistance to customers seeking information on products, resulting in informed purchasing decisions.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product offerings for enhanced job performance.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and thanking them for their patronage upon exit.
  • Assisted customers with finding products, answering questions, and resolving issues promptly to ensure repeat business.
  • Demonstrated adaptability by filling various roles within the store when necessary, fostering a team-oriented environment.
  • Collaborated with teammates to complete tasks efficiently, creating a positive work atmosphere.
  • Enhanced customer satisfaction by providing efficient and friendly service at all times.
  • Facilitated well-organized stockrooms by sorting incoming inventory, assisting in inventory management, and restocking shelves as needed.

Education

High School Diploma -

Pepperell High School
Lindale, GA
05.2024

Skills

  • Maintaining store appearance
  • Cash Handling Accuracy
  • Stock replenishment
  • Customer Service
  • Team Collaboration
  • Inventory Management
  • Customer Assistance
  • Time Management
  • Problem-Solving

Timeline

Water Delivery

Lambert's Coffee
07.2024 - Current

Part-Time Store Helper

Ace Hardware
07.2023 - 12.2023

High School Diploma -

Pepperell High School

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Will York