Summary
Overview
Work History
Education
Skills
Certification
Socialmedia
Industryexperience
Industrysummaryexperience
Timeline
Generic

Willa Hiller

OPEN
Edmond,OK

Summary

Results -driven professional: Adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Skilled in implementing, problem-solving positive outcomes. Possess strong strategic planning, technical, legal, training, customer service, interview, investigations, and instruction skills. Experienced and versed in multiple industries. Demonstrates, a resourceful entrepreneurial spirit in a dynamic workforce environment.

Overview

14
14
years of professional experience
1
1
Certification
6
6
years of post-secondary education

Work History

Field work

RTI
01.2023 - 01.2024

Field Interview-

  • Conducted field work to collect ground truth data, ensuring highest level of accuracy in final map products
  • Consistently met project objectives by diligently following established protocols and procedures during fieldwork activities
  • Conducted fieldwork in diverse locations, adapting to varying conditions and environments while maintaining consistent approach to data collection
  • Conducted fieldwork as needed, collecting vital data to supplement existing research efforts
  • Provided expert guidance on technical matters related to field work, instilling confidence in clients about capabilities as organization work with BJS, BOP, DOJ.

Field Interviewer for SCA-Study

NORC
01.2022 - 01.2024

Field Interview

  • Conducted interviews with participants to assess eligibility
  • Promptly corresponded with applicants and coordinated and conducted interviews
  • Streamlined interview processes for improved efficiency and time management
  • Managed sensitive information with discretion, upholding strict confidentiality protocols at all times
  • Built strong rapport with interviewees, fostering environment of trust and open communication
  • Conducted extensive background research on topics relevant to field interviews, enhancing contextual understanding
  • Conducted phone and video interviews to assess candidates based in remote locations
  • Assisted in coordination of on-site interviews, managing schedule to stay organized
  • Developed and implemented interviewing processes to achieve consistent and structured approach
  • Prepared and sent interview confirmation letters to candidates to confirm interview arrangements
  • Completed surveys by rechecking contact information before ending each call

Adjunct/Instructor

University of Central OK
01.2020 - 01.2018

Adjunct

  • Created syllabus and instructional plans for each class session in accord with stated course objectives
  • Created materials and exercises to illustrate application of course concepts
  • Conducted engaging in-class discussions to facilitate learning and encourage participation
  • Applied innovative teaching methods to encourage student learning objectives
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate
  • Assessed students' progress and provided feedback to enhance learning
  • Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits
  • Evaluated and revised lesson plans and course content to achieve student-centered learning
  • Managed classroom effectively to maintain positive learning environment for all students

Teacher/Educator

Edmond Public Schools
01.2019 - 01.2017

Teacher-Educator

  • Supported students in developing social skills through structured activities and positive reinforcement techniques
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students
  • Championed inclusive education initiatives, ensuring all learners had access to appropriate accommodations and support services for success in classroom environment
  • Implemented formative assessments throughout lessons to monitor student understanding and adjust instruction as needed for better results
  • Established positive classroom environments that fostered open communication and collaboration between students
  • Designed engaging multimedia presentations, utilizing various technological tools to enhance instructional delivery and capture student interest
  • Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes
  • Increased student engagement by incorporating hands-on activities and group projects into lesson plans
  • Chose materials and developed lesson plans to enhance skills for individual students
  • Served on curriculum review committee, collaborating with colleagues to refine courses for optimal alignment with state standards and current pedagogical trends
  • Developed and implemented engaging lesson plans to keep learner attention
  • Utilized innovative teaching strategies to effectively engage students in learning
  • Monitored student progress and adjusted instruction to meet individual needs
  • Scheduled conferences with parents to discuss students' progress and classroom behavior
  • Boosted cultural awareness by incorporating children's literature from world cultures
  • Evaluated students' understanding of course material through examinations and in-depth essay writing
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies

Part-time Adjunct

Francis Tuttle Technology Center
01.2017 - 01.2016

Adjunct Instructor- Criminal Justice

  • Evaluated student performance through exams, papers, and participation to monitor progress and provide constructive feedback
  • Improved overall course organization by implementing clear syllabi, rubrics, and grading policies for transparent assessment processes
  • Assessed course effectiveness regularly through evaluations, adjusting teaching methods accordingly for continuous improvement
  • Evaluated and revised lesson plans and course content to achieve student-centered learning
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations
  • Demonstrated commitment to lifelong learning by staying current on industry trends and research developments in subject area

Juvenile Field Interviewer

The Urban Institute
01.2016 - 01.2014

Field Interviewer

  • Managed sensitive information with discretion, upholding strict confidentiality protocols at all times
  • Built strong rapport with interviewees, fostering environment of trust and open communication
  • Conducted extensive background research on topics relevant to field interviews, enhancing contextual understanding
  • Promptly corresponded with applicants and coordinated and conducted interviews
  • Streamlined interview processes for improved efficiency and time management

01.2013 - 01.2011

Non-profit

  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Participated in team projects, demonstrating ability to work collaboratively and effectively
  • Proven ability to develop and implement creative solutions to complex problems
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated high level of initiative and creativity while tackling difficult tasks
  • Skilled at working independently and collaboratively in team environment
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Worked effectively in fast-paced environments
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Delivered services to customer locations within specific timeframes
  • Paid attention to detail while completing assignments
  • Strengthened communication skills through regular interactions with others
  • Resolved problems, improved operations and provided exceptional service

CEO/Founder

Hiller & Associates, Inc.
01.2024 - 01.2010
  • Small nonprofit
  • Created positive work culture, resulting in increased business support satisfaction
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency
  • Developed key operational initiatives to drive and maintain substantial business growth
  • Streamlined business processes, resulting in increased operational efficiency across all departments
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
  • Optimized supply chain operations for reduced costs and increased efficiency

Oklahoma Public Employee

01.2010 - 01.2002
  • 12+years [MULTIPLE AGENCIES]
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with strong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Resolved problems, improved operations and provided exceptional service

Education

Master of Science - Criminology

Oklahoma City University
Oklahoma City
Mar.2008 - Dec.2009

Bachelor of Arts - Criminal Justice-General

University of Central Oklahoma
Edmond, OK
Jan.2004 - Dec.2007

Skills

  • Strategic Planning
  • Project Management
  • Training & General Assistance / Career Development
  • Education
  • Computer-Aided Software
  • Workforce Development
  • Field Work Supervision

Certification

  • Active Listening
  • Notary Public-Relicense
  • Communication
  • CPR/Red Cross-ECSI
  • Problem Solving
  • Suicide Prevention-GK
  • Emotional Intelligence
  • Computers/Software

Socialmedia

LinkedIn

Industryexperience

  • Social Services
  • Health/Guidance
  • Vehicle Regulation
  • Insurance All Lines
  • Juvenile Justice
  • At Risk Services
  • Criminal Justice
  • Grants & Project Management
  • Training/General Assistance
  • Workforce Development
  • Legal, Claims, Documents, Court Case Filing
  • Research/Survey/Studies
  • Online Educational Platform
  • Field Work/Assistant Onsite Supervisor
  • Certified Field Interviewer

Industrysummaryexperience

  • Criminal Justice/Criminology Advocate, Provides support for criminal justice advocates. Reviewing caseloads, legal documents. Preparing documents, inspecting, and assisting with gathering evidence. Reviews court cases, and conducts legal research, interviews, and investigations. Experienced with: SCA, Reentry, FSA, PRI, Innocence Project.
  • Research/Field Interviewer, Earnest individual, handles duties of data collection relevant information providing analysis of results; along with additional interchange of primary duties of field work. Conducting interviews, utilizing tablet survey instrument tools.
  • Adjunct/Instructor-Teacher, Experienced teaching professional, natural leader who creates comprehensive lesson plans, assignments, exams, and opportunities for practical use of education. Skilled at teaching and instructing at secondary and post-secondary levels.
  • CEO/Founder-Non-Profit, Senior Manager, primary duties, oversees objectives within the non-profit. Leads major projects, handles decisions for the business. Business Support, Recruitment, At-Risk-Youth.

Timeline

CEO/Founder

Hiller & Associates, Inc.
01.2024 - 01.2010

Field work

RTI
01.2023 - 01.2024

Field Interviewer for SCA-Study

NORC
01.2022 - 01.2024

Adjunct/Instructor

University of Central OK
01.2020 - 01.2018

Teacher/Educator

Edmond Public Schools
01.2019 - 01.2017

Part-time Adjunct

Francis Tuttle Technology Center
01.2017 - 01.2016

Juvenile Field Interviewer

The Urban Institute
01.2016 - 01.2014

01.2013 - 01.2011

Oklahoma Public Employee

01.2010 - 01.2002

Master of Science - Criminology

Oklahoma City University
Mar.2008 - Dec.2009

Bachelor of Arts - Criminal Justice-General

University of Central Oklahoma
Jan.2004 - Dec.2007
Willa HillerOPEN