Summary
Work History
Education
Skills
Timeline
Generic
Willa Lewis

Willa Lewis

Gary,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Telemetry Monitor Technician

Regency Hospital Company LLC
2026 - 2026
  • Monitored patient vital signs using telemetry equipment to ensure timely responses to critical changes.
  • Collaborated with nursing staff to communicate patient status and alert for abnormalities in readings.
  • Operated advanced monitoring systems to track and analyze heart rhythms and other physiological data.
  • Maintained accurate documentation of telemetry data for all monitored patients, supporting clinical decision-making.
  • Assisted in training new staff on telemetry protocols and equipment operation to enhance team efficiency.
  • Conducted routine checks on monitoring equipment, ensuring functionality and addressing technical issues promptly.
  • Implemented process improvements for efficient data reporting, enhancing communication between departments.
  • Led quality assurance initiatives to maintain high standards in patient monitoring practices and compliance regulations.
  • Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
  • Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
  • Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
  • Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
  • Fostered strong relationships with other members of the healthcare team by demonstrating professionalism, reliability, and excellent interpersonal skills at all times.
  • Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
  • Exhibited proficiency in utilizing various telemetry systems and software programs, adapting quickly to new technologies as needed to maintain high-quality patient monitoring services.
  • Ensured accurate record-keeping for all monitored patients, facilitating timely interventions when necessary and promoting effective communication among healthcare team members.
  • Streamlined the admission process for telemetry patients by quickly setting up monitoring equipment and accurately inputting data into the electronic health record system.

Store Manager

GNC Live Well
2018 - 2023
  • Assisted in daily store operations, ensuring efficient workflow and customer service excellence.
  • Supported inventory management by organizing stock and maintaining accurate product displays.
  • Engaged with customers to address inquiries and resolve issues, enhancing overall shopping experience.
  • Collaborated with team members to implement promotional activities and merchandising strategies.
  • Participated in training sessions, gaining knowledge of sales techniques and store policies.
  • Monitored cleanliness and organization of the sales floor to meet safety standards and improve aesthetics.
  • Utilized point-of-sale systems for processing transactions and managing cash flow accurately.
  • Adapted quickly to changes in store procedures, demonstrating flexibility in a fast-paced environment.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Education

Medical Career Acdemy

Skills

Professionalism and ethics

Timeline

Telemetry Monitor Technician

Regency Hospital Company LLC
2026 - 2026

Store Manager

GNC Live Well
2018 - 2023

Medical Career Acdemy
Willa Lewis