Willa Lott Jr.
Colorado Springs,CO
Summary
With a proven track record at Swire Coca-Cola, I excel in delivering exceptional customer service and maintaining safe driving practices. Skilled in navigation and efficient route planning, I've significantly enhanced delivery accuracy and customer satisfaction. My positive attitude and teamwork have been pivotal in achieving these results, demonstrating my commitment to excellence in fast-paced environments. Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
44
44
years of professional experience
Work History
Delivery Driver
Swire Coca-Cola
10.2007 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Maintained clean and safe vehicle, contributing to positive image of company.
Truck Driver
Five Star Trucking/Landstar
03.2006 - 09.2007
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Truck Driver
FFE Transportation Services
05.2005 - 02.2006
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Truck Driver
U.S. Xpress
03.2004 - 04.2005
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
Short Order Cook
Air Host Colorado Springs Airport
05.2003 - 03.2004
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Motor Coach Operator
Ramblin' Express Inc
03.2002 - 05.2003
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Served as a positive ambassador for the company, promoting its brand and services to potential customers during in-person interactions or through social media platforms.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
- Contributed to increased revenues by driving additional charters during peak seasons or special events.
- Conducted regular safety training sessions for new hires or returning employees, instilling the importance of adherence to company standards and regulations.
- Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
Yard Driver
Matrix Logistics Services
11.2001 - 03.2002
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Improved yard efficiency by implementing proper time management and organizational skills.
- Promoted a clean workspace through proactive litter removal and general upkeep of the yard area.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Assisted in warehouse organization, ensuring optimal space utilization and easy access to materials.
- Safely operated yard trucks, minimizing accidents and damage to property or equipment.
- Performed preventive care and maintenance for machine and vehicle operations.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Demonstrated flexibility adapting to shift changes, last-minute schedule modifications and fluctuating demands in a fast-paced environment.
- Conducted thorough pre-trip inspections on yard equipment, ensuring safe operation throughout shifts.
Delivery Driver
Federal Food Service Inc
06.2001 - 11.2001
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Maintained clean and safe vehicle, contributing to positive image of company.
Bus Driver
Harrison School District
03.2001 - 06.2001
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Automotive Technician
Wal-Mart Supercenter
03.1996 - 02.2001
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Welding Fabricator
Pike Tool and Grinding
05.1995 - 02.1996
- Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.
- Advanced skills in various welding techniques including MIG, TIG, stick welding, and plasma cutting.
- Improved welding quality by performing precise cuts, bevels, and welds on various metals.
- Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
- Completed complex fabrication projects with precision, ensuring the final product met client specifications.
- Ensured optimal performance from all tools and equipment through routine inspection, cleaning, and maintenance.
- Checked cut length frequently for deviations in cut length specs.
Packing Machine Operator
Colorado Gold Chips
03.1993 - 05.1995
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Performed basic preventive maintenance on packaging machines by cleaning and changing knives and blades, pull-belts, tape machines and rollers.
- Observed machine operations to verify quality and conformity of filled and packaged products to standards.
- Troubleshot mechanical issues promptly, minimizing delays in the production process.
- Improved packing efficiency by optimizing machine settings and adjusting conveyor speeds.
- Adjusted machine components and machine tension and pressure according to size and processing angle of product.
- Maintained a clean and safe working environment by following strict safety protocols and guidelines.
- Increased packing accuracy through careful attention to detail and adherence to job specifications.
- Attached identification labels to finished packaged items, or cut stencils and stenciled information on containers.
- Stacked finished packaged items and wrapped protective material around each item to properly pack items in cartons and containers.
- Minimized equipment malfunctions by conducting routine inspections and addressing potential issues proactively.
Communications Specialist
U.S. Army Active Duty
05.1980 - 02.1993
- Streamlined internal communication processes by implementing effective communication tools and platforms.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
- Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
Education
High School Diploma -
Coffee High
Douglas, GA05.1980
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Map reading and navigation skills
- Roads and highways knowledge
- Quality Assurance
- Safe Driver Training
Timeline
Delivery Driver
Swire Coca-Cola
10.2007 - 08.2024
Truck Driver
Five Star Trucking/Landstar
03.2006 - 09.2007
Truck Driver
FFE Transportation Services
05.2005 - 02.2006
Truck Driver
U.S. Xpress
03.2004 - 04.2005
Short Order Cook
Air Host Colorado Springs Airport
05.2003 - 03.2004
Motor Coach Operator
Ramblin' Express Inc
03.2002 - 05.2003
Yard Driver
Matrix Logistics Services
11.2001 - 03.2002
Delivery Driver
Federal Food Service Inc
06.2001 - 11.2001
Bus Driver
Harrison School District
03.2001 - 06.2001
Automotive Technician
Wal-Mart Supercenter
03.1996 - 02.2001
Welding Fabricator
Pike Tool and Grinding
05.1995 - 02.1996
Packing Machine Operator
Colorado Gold Chips
03.1993 - 05.1995
Communications Specialist
U.S. Army Active Duty
05.1980 - 02.1993
High School Diploma -
Coffee High
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