Willa Robinson
Indianapolis,IN
Summary
Patient-oriented & resourceful Dialysis Technician.
Well versed in all facets of hemodialysis and accomplished in leveraging clinical knowledge to quickly respond to emergency situations. Committed to delivering exceptional care to patients, families, and staff. Strong analytical skills, capable of assessing conditions and implementing appropriate intervention. Ensures a strong communication process between clinical managers, and all support staff regarding appropriate training and organizational development programs and initiatives. High level organizational skills and efficient providing emotional support to patients.
Overview
17
17
years of professional experience
Work History
Certified Dialysis Technician/Preceptor/AA
Davita East
Indianapolis, Indiana
06.2023 - Current
- Provided emotional support and guidance to patients undergoing dialysis treatment.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Provided emotional support and encouragement for patients undergoing dialysis treatments.
- Documented all patient information accurately in their medical records.
- Conducted routine maintenance checks on all machines used in dialysis treatment.
- Assisted in the development of quality improvement initiatives for dialysis services.
- Monitored patient responses to treatments and changed settings accordingly.
- Communicated effectively with patients, families, and healthcare professionals to enhance patient care.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
- Compiled reports summarizing data related to quality assurance initiatives within the department.
- Calculated and adjusted dialysis machine settings based on patient prescriptions.
- Reported any equipment malfunctions immediately to supervisor or biomedical engineer for repair and replacement.
- Evaluated new procedures and techniques related to dialysis treatments for implementation in clinical setting.
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Assisted with the training of new staff members on proper operation of dialysis equipment.
- Assisted with collection of laboratory specimens from patients being treated with dialysis therapies.
- Provided education and support for patients regarding their dialysis treatment plan.
- Ensured appropriate functioning of equipment prior to use in order to ensure safety of patient.
- Managed inventory of dialysis supplies and reordered as necessary.
- Communicated with management or other staff to resolve problems.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Maintained a safe environment for staff, visitors, and patients at all times.
Certified Dialysis Technician III
Fresenius Kidney Care
Indianapolis, IN
10.2016 - Current
- Provide patient care based on their physical, psychological, educational and safety needs
- Expert in safely initiating, monitoring, and terminating hemodialysis and simultaneously managing patients receiving care
- Document patients' vital statistics, including temperature, blood pressure and pulse for respiration rates, before and after dialysis treatment
- Record patient information on a hemodialysis flow chart
- Cross-check patient identifying information against records to maintain strict security, safety, and regulatory standards
- Track and monitor important patient data to improve treatment planning and delivery
- Ease patients' anxiety by explaining dialysis procedures and dialysis machine operations
- Provide immediate assistance to assess needs and provide care in both emergency and routine paging situations
- Effectively interacts with patients, families, staff, and other hospital department staff to provide high level customer service and teamwork
- Optimize machinery and obtain consistent and accurate results through proper equipment calibration
- Inspect equipment settings, including pressures, conductivity, and temperature to maintain high-quality control standards
- Perform routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment after each patient transport
- Review available supplies, identify deficiencies, and locate necessary materials to meet operational demands
- Successful completion of hemodialysis training with satisfactory performance
Certified Dialysis Technician
Fresenius Kidney Care
Indianapolis, IN
03.2010 - 10.2016
- Kept track of important patient data and relayed it to healthcare staff to improve treatment plan and delivery
- Gathered biological specimens for requested tests and prepared them for lab transport
- Recorded observations and baseline measurement in medical records
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport
- Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork
- Reported any unusual or urgent circumstances in patients' condition or environment immediate to Registered Nurses
- Provided immediate assistance to assess needs and pursue optimal care in both emergency and routine paging situations
- Provided in-patient care for 4-8 dialysis patients while focusing on keeping the treatment environment clean, safe, and comfortable
Dialysis Technician
Fresenius Medical Care North
Indianapolis, IN
08.2007 - 03.2010
- Explained dialysis procedures and how the hemodialysis machine worked before they started treatment to calm patients' fears
- Educated patients and their families on proper discharge procedures
- Prepared blood, tissue, and other laboratory specimens for lab testing
- Devised a strategy for achieving operational goals and objectives
Education
High School -
St. Anne Community High School
Saint, Anne, IL01.1993
Certified Dialysis Technician -
Skills
- Quality Assurance
- Strong Leadership
- Data Entry
- Positive Behavior Model
- Exceptional Customer Service
- Critical Thinking
- Patient Focused Care
- Effective Communication
- Clinical judgement
- Problem Solving
- Strategic Planning
- Capability
- Equipment sterilization
- Maintaining dialysis machines
- Water treatment systems
- Patient education
- Patient care coordination
- Vascular Access management
- Continuous quality improvement
- Patient safety awareness
- Patient Education Abilities
- Adaptable to change
- Blood pressure monitoring
- Hemodialysis procedures
Educationcertification
Certified Dialysis Technician, St. Anne Community High School, Saint Anne, IL, 1993
Professional Development
- Benefits
- Leadership Skills
- Project Management
- Conducting Meetings
- Business Etiquette
- Effective Communication
- Building Partnerships
Timeline
Certified Dialysis Technician/Preceptor/AA
Davita East
06.2023 - Current
Certified Dialysis Technician III
Fresenius Kidney Care
10.2016 - Current
Certified Dialysis Technician
Fresenius Kidney Care
03.2010 - 10.2016
Dialysis Technician
Fresenius Medical Care North
08.2007 - 03.2010
High School -
St. Anne Community High School