Willa Szustak
King George,VA
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
8
8
years of professional experience
Work History
Kitchen/Prep
Mellow Mushroom LLC
Fredericksburg, VA
06.2023 - 09.2023
- Maintain high standard of sanitation and cleanliness
- Oversee and assist pre-open food preparations
- Knowledge of equipment and common maintenance
- Assist cooks and line staff as needed
- Put away daily deliveries of food ingredients.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate/Stock/Keyholder
Bath and Body Works
Honolulu, HI
11.2019 - 09.2023
- Establishing a quick rapport with customers
- Understand and have extensive knowledge of product and its uses
- Provide 100% satisfactory customer service
- Dealing directly with the public
- I.e, serving customers in stores, and receiving clients or guests
- Itemize and total customer merchandise selection at checkout counter
- Inspect shipments to ensure correct order fulfillment
- Transferred, organized merchandise to its proper location
- Prepare presentations for merchandise on store floor
- Establishing and maintaining interpersonal relationships
- Loss prevention.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed returns, exchanges and refunds in accordance with store policy.
Private Contractor
Honeybee Cleaners
Honolulu, HI
10.2018 - 01.2021
- Complete all tasks needed for each individual location in a timely manner
- Knowledge of cleaning techniques, machine operation, supplies
- Communication with commercial and home owners
- Respectful and professional representation of business name.
- Monitored and maintained websites and applications to track security vulnerabilities.
- Created wireframes and mockups to connect information structure of site and present design ideas to clients.
- Developed prototypes to use for testing, measuring data and gathering valuable feedback.
- Analyzed user feedback to gather input and identify areas required for improvement.
Nanny
Ewa Beach
HI
08.2018 - 02.2019
- Childcare, toddler 1 year old and newborn
- Comprehensive knowledge of infant and toddler care
- Meal prep
- Schedule and planning for different activities
- Provide early childhood education
- Provide domestic animal care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared meals and snacks for children based on dietary guidelines.
- Engaged with children on age-appropriate level.
Sales Associate/Cashier
Zumiez
Kalakaua Ave, Waikiki, HI
02.2016 - 04.2016
- Memorize and apply selling techniques and skills to meet standard
- Provide product knowledge
- Make sales goal standards were met within each hour
- Update sku articles
- Organize and Feature product to maximize sales
- Put away product correctly and in a timely manner
- Work cashier properly.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Baker
3660 On the Rise
Waialae Ave, HI
09.2015 - 10.2015
- Memorization of Recipes
- Memorization of equipment use
- Bake all necessary goods properly, efficiently, and in a timely manner
- Turn kitchen power on and off properly
- Arrive on time
- Knowledge of cooking techniques and skills
- Safely and effectively use kitchen equipment
- Present dishes in an appealing manner
- Creatively use resources.
Education
Graduated -
Myron B. Thompson High School
Honolulu, HI05.2017
Skills
- Relationship building between Peers and Customer
- Strong Work Ethic
- Creative and Resourceful
- Joyful and Optimistic Attitude
- Commercial Awareness
- Food presentation
References
- Michelle Robbins, Supervisor, (813) 850-4747
- Keith Bentley, Supervisor, (240) 688-7366
- Rachel Hyland, Mentor, (808) 208-5342
- Shota Mkheidze, Supervisor, (808) 381-3056
Timeline
Kitchen/Prep
Mellow Mushroom LLC
06.2023 - 09.2023
Sales Associate/Stock/Keyholder
Bath and Body Works
11.2019 - 09.2023
Private Contractor
Honeybee Cleaners
10.2018 - 01.2021
Nanny
Ewa Beach
08.2018 - 02.2019
Sales Associate/Cashier
Zumiez
02.2016 - 04.2016
Baker
3660 On the Rise
09.2015 - 10.2015
Graduated -
Myron B. Thompson High School