William Abercrombie
Contracting
Loganville,GA
Summary
Proven track record in delivering exceptional service and achieving project goals, as demonstrated at Supreme Maintenance 4 You. Skilled in electrical installations and fostering strong communication, I excel in environments requiring a blend of technical expertise and client engagement. My approach has consistently resulted in increased customer satisfaction and repeat business. Forward-thinking Operations Specialist bringing 20 years of expertise in Painting,Plumbing,Light electrical, general maintenance for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in computor and communications.. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
13
13
years of professional experience
Work History
Sub Contractor
Supreme Maintenance 4 You
01.2023 - Current
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
- Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
- Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
- Consistently met or exceeded performance expectations, resulting in positive feedback from supervisors and colleagues.
- Completed various plumbing, electrical, HVAC, and carpentry tasks as needed to address diverse maintenance needs within the community.
Manager
Abercrombie Contracting
02.2012 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
- Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.
- Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
- Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
- Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.
- Completed various plumbing, electrical, HVAC, and carpentry tasks as needed to address diverse maintenance needs within the community.
Manufacturer, Maintenance
Gezolan
02.2022 - 05.2024
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
Education
High School Diploma -
Woodlawn High School
Gwynn Oak, MD05.1987
Skills
- Installations and repairs
- Heavy Lifting
- Customer interaction
- Scheduling and Planning
- Job Site Cleanup
- Time Management
- Electrical Troubleshooting
- Appliance Installation
- Power tool proficiency
- Drywall Repair
- Hand tool expertise
- Pressure Washing
- Strong Communication Skills
- Continuous learning mindset
- Basic Computer Literacy
- Preventative Maintenance Planning
- Pipe installation expertise
- Paint Application Techniques
- Spray painting proficiency
- Wallpaper removal
- Brush and Roller Skills
- Wiring installation
- Electrical Repairs
- Electrical Installation
- Electrical experience
- Lighting Systems
Timeline
Sub Contractor
Supreme Maintenance 4 You
01.2023 - Current
Manufacturer, Maintenance
Gezolan
02.2022 - 05.2024
Manager
Abercrombie Contracting
02.2012 - Current
High School Diploma -
Woodlawn High School
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