Willard Leverett

The job description was to take care of customers that all needs make sure the rain was clean. Cover the store ring up customers help with any problem that any customer had pretty much I was the manager of the store so I was doing pretty much everything sales, stocking shipping and receiving And package labeling and also basic skills training for none knowledgeable customers

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed and motivated employees to be productive and engaged in work.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
• Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
• Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
• Enhanced customer trust by providing courteous and professional service during deliveries.
• Strengthened company reputation through polite and friendly interactions with customers during deliveries.
• Maintained clean and safe vehicle, contributing to positive image of company.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.

• Maintained strong relationships with vendors and suppliers, negotiating favorable terms for equipment purchases.
• Enhanced customer satisfaction with timely and accurate installations, ensuring high-quality workmanship.
• Led cross-functional teams effectively, fostering collaboration among diverse skill sets towards achieving shared goals.
• Actively participated in continuous improvement initiatives, sharing best practices and lessons learned from previous projects with team members.
• Increased team productivity through regular communication and coordination of project priorities.
• Exceeded performance targets consistently by effectively managing resources and scheduling tasks efficiently.
• Coordinated equipment deliveries and pick-ups to minimize downtime between jobs for maximum efficiency.
• Improved installation efficiency by developing and implementing streamlined processes for the team.
• Oversaw internal, external, and consultant work related to installations.
• Streamlined inventory management processes, minimizing waste while ensuring availability of necessary materials on-site at all times.
• Coordinated materials purchasing, documentation and testing for installations.
• Reduced installation errors by conducting thorough site assessments prior to beginning projects.
• Scheduled timelines of operations and work teams.
• Implemented quality control measures, leading to a significant reduction in rework requests from clients.
• Resolved client concerns quickly and professionally, resulting in repeat business and referrals from satisfied customers.

• Completed complex stone carving projects within deadlines, ensuring timely delivery and installation for clients.
• Coordinated logistics for delivery and installation, ensuring a smooth and seamless experience for clients.
• Coordinated with vendors to procure necessary equipment and software licenses, ensuring timely delivery and installation for seamless workflow continuity.
• Enhanced client satisfaction by offering timely delivery and installation services for purchased items.
• Collaborated with vendors to ensure timely delivery and installation of necessary equipment for events.
• Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
• Reduced rework costs by closely monitoring installation procedures and promptly addressing any issues or discrepancies that arose during construction.
• Coordinated with vendors for timely delivery and installation of hardware components, reducing delays in equipment availability.
• Managed high-profile projects, ensuring timely delivery of products while maintaining strict quality control standards.