WILL C. SANDERS
Rio Rancho,NM
Summary
Finance and operations leader with extensive experience in financial management, revenue cycle optimization, and strategic business operations. Proven success in budget oversight, financial forecasting, P&L management, and operational efficiency. Adept at leading financial planning initiatives, optimizing revenue streams, and ensuring fiscal accountability. Strong track record of managing multi-million-dollar budgets, reducing costs, and driving process improvements. Committed to leveraging data-driven financial strategies to enhance profitability and organizational performance. Results-driven Regional Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and process optimization. Excel at communication, problem-solving, and adaptability, ensuring seamless operations across multiple locations. Committed to driving growth and operational excellence.
Overview
9
9
years of professional experience
Work History
Regional Operations Manager
Planned Parenthood of the Rocky Mountains
Denver, CO
05.2023 - Current
- Managed $4MM+ P&L, ensuring financial accountability, cost control, and budget efficiency across multiple locations
- Developed and monitored financial performance metrics (KPIs), leading to a 12% increase in operational efficiency
- Conducted financial forecasting and variance analysis, optimizing revenue generation strategies across six health centers
- Implemented expense reduction initiatives, achieving a $300K annual cost savings
- Enhanced revenue cycle management, reducing billing errors and improving collections by 15%
- Oversaw staffing budgets and workforce planning, aligning personnel expenses with financial goals
- Partnered with finance and accounting teams to streamline reporting, compliance, and audit processes
- Led operational and financial compliance efforts, ensuring adherence to HIPAA, CLIA, and OSHA regulations
Business Office Manager
New Mexico Surgery Center Orthopaedics (USPI)
Albuquerque, NM
04.2021 - 04.2023
- Managed financial operations and reporting, leading to a 26% profitability increase through cost reduction strategies
- Revamped cash flow and billing procedures, increasing Time-of-Service (TOS) collections by $700K+ per month
- Developed financial controls and reconciliation processes, ensuring compliance with GAAP and internal audit standards
- Implemented KPI-driven financial management, reducing claims denials by 75% and increasing Net Revenue per case by $3,147
- Created financial models to support business planning and operational decision-making
- Standardized pricing structures and improved financial transparency, leading to enhanced patient satisfaction
Business Office Manager / Interim Chief Financial Officer
Dignity Health Arizona Specialty Hospital (USPI)
Chandler, AZ
01.2019 - 04.2021
- Managed all financial functions, including budget planning, revenue cycle management, and accounts payable oversight
- Led the transition of revenue cycle management in-house, improving cash flow and reducing external processing costs
- Developed financial projections and capital planning models, supporting executive decision-making
- Implemented new payment systems, streamlining billing and collections, increasing efficiency by 18%
- Reduced operational costs by $105K annually through process improvements and contract renegotiations
- Provided financial guidance and reporting to C-suite executives, ensuring data-driven strategic planning
Learning and Development Manager
RevSolve, Inc.
Scottsdale, AZ
12.2017 - 01.2019
- Designed and delivered finance and revenue cycle training programs, improving financial literacy among staff
- Led cross-departmental financial analysis initiatives, enhancing company-wide financial acumen
Third-Party Recovery Manager
RevSolve, Inc.
Scottsdale, AZ
06.2016 - 12.2017
- Managed multi-million-dollar third-party accounts, optimizing revenue recovery and minimizing financial risk
- Developed collections performance strategies, improving AR efficiency and reducing aged debt
Education
Advanced Certifications -
Healthcare Finance & Business Management
Professional Development -
Revenue Cycle Management, FP&A, and Financial Planning
Skills
- Financial Planning & Analysis (FP&A)
- Budgeting & Forecasting
- P&L Management ($4MM)
- Revenue Cycle Management
- Financial Reporting & Data Analytics
- Cost Reduction & Expense Control
- Process Improvement & Operational Efficiency
- Business Intelligence & Performance Metrics
- Risk Management & Compliance (GAAP, SOX)
- Investment & Capital Planning
- Financial Forecasting & Budgeting Software
- Revenue Cycle Management Platforms
- Business Intelligence & Data Visualization (Power BI, Tableau)
- Microsoft Excel (Advanced Financial Modeling)
- Payroll & Expense Reporting Tools
- GAAP, SOX Compliance & Audit Standards
Accomplishments
- President-Elect, NM Chapter of Healthcare Financial Management Association (2023-2024)
- President, NM Chapter of Healthcare Financial Management Association (2024-Present)
- Increased TOS collections by $700K+ per month at New Mexico Surgery Center
- Reduced claims denials by 75%, boosting Net Revenue per case by $3,147
- Led a $300K annual cost savings initiative through strategic expense management
- Over the Edge Change Management Award (2022)
- Non-Clinical Employee of the Quarter – April-June 2010, January-March 2009
Education And Certifications
- Advanced Certifications in Healthcare Finance & Business Management
- Professional Development in Revenue Cycle Management, FP&A, and Financial Planning
Volunteer Leadership
President, NM Chapter Healthcare Financial Management Association, 06/01/24, Present, Provide strategic financial leadership, overseeing budgeting and financial planning for association initiatives., Led fundraising efforts, securing $33K+ in sponsorships to support financial education programs., Strengthened partnerships with CFOs and financial executives, expanding professional development opportunities.
Timeline
Regional Operations Manager
Planned Parenthood of the Rocky Mountains
05.2023 - Current
Business Office Manager
New Mexico Surgery Center Orthopaedics (USPI)
04.2021 - 04.2023
Business Office Manager / Interim Chief Financial Officer
Dignity Health Arizona Specialty Hospital (USPI)
01.2019 - 04.2021
Learning and Development Manager
RevSolve, Inc.
12.2017 - 01.2019
Third-Party Recovery Manager
RevSolve, Inc.
06.2016 - 12.2017
Advanced Certifications -
Healthcare Finance & Business Management
Professional Development -
Revenue Cycle Management, FP&A, and Financial Planning
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