Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Languages
Certification
Timeline
Generic

Willeme Brutus

New Castle ,DE

Summary

My current job was at Amazon Fulfillment Center as a Sorter & outbound Learning Ambassador from February 2023 to November 2023. I used to work at Serta Simmons Bedding (panel quilter) from August 2021 to January 2023. My experience as a Cashier at Valero Gas Station was satisfied and helped me to manage my skills. Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Outgoing Front End Cashier bringing [Number] years of experience in [Job Title] roles. Excellent math skills. Quickly calculates and processes transactions. Strong product knowledge and understanding of target customers. Talented at packaging and transporting merchandise, minimizing product loss and enhancing customer service. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. High-energy [Job Title] offering over [Number] years of [Industry] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill]. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Frond End Cashier

Home Depot
04.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Mentored new team members on sales software system operation.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
  • Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Set up front-end merchandise displays to attract customers and showcase store products.
  • Assisted management in monitoring inventory levels near the registers, alerting them to any potential shortages or discrepancies.
  • Participated in weekly staff meetings, contributing ideas for improving store operations and enhancing customer experiences.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.

Sorter & Outbound Learning Ambassador /Translator and Interpreter

Amazon Fulfillment Center
02.2023 - 11.2023
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Recorded and tracked items sorted to confirm accuracy.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Utilized sorting systems to sort items fast and accurately.
  • Used hand-held scanner to enter data product information.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Assisted colleagues with troubleshooting issues, contributing to a positive work environment and fostering teamwork.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Troubleshot sorting systems and made necessary repairs to prevent downtime.
  • Optimized workspace organization to facilitate faster, more efficient sorting operations.
  • Streamlined workflow for improved productivity and time management in sorting tasks.
  • Collaborated with team members to identify and address areas needing improvement in the sorting process.
  • Ensured compliance with all relevant regulations governing the handling and disposal of materials, mitigating potential risks to both people and property.
  • Liaised with cross-functional teams to facilitate smooth operations and achieve common goals.
  • Performed routine maintenance on equipment to maximize lifespan and functionality.
  • Developed customized solutions for unique or challenging sorting requirements, ensuring optimal results.
  • Expanded knowledge of industry best practices to stay current on emerging trends and technologies related to sorting processes.
  • Implemented cost-saving measures that reduced waste without compromising the quality of sorted materials or finished products.
  • Contributed valuable insights during team meetings focused on continuous improvement initiatives for the sorter role specifically or broader organizational goals more generally.

Warehouse Associate

Amazon
01.2021 - 01.2023

Flex Delivery Driver

Panel Quilter

Serta Simmons Bedding
08.2021 - 01.2023

Factory Worker / Panel Quilter

Serta Simmons Bedding, LLC
08.2021 - 01.2023

Landscape Worker

Jarrel Landscape
11.2019 - 12.2021
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Maintained routine landscaping schedules to boost lawn health.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
  • Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
  • Completed timesheets and project reports on time to maintain client files for future reference.
  • Assisted with weekly project planning and crew scheduling.
  • Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
  • Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
  • Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Improved plant health through proper pruning, fertilizing, and pest control techniques.
  • Assisted in the installation of landscape lighting systems to enhance visibility and security at night.
  • Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
  • Arranged winter decorations, holiday lights, wreaths, and garlands.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Reduced water consumption with the implementation of drought-tolerant plantings and efficient irrigation systems.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Minimized erosion risks through proper grading techniques and the installation of drainage systems to manage stormwater runoff effectively.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Mowed lawns using self-propelled and riding mowers.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Collected and removed debris at job sites.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Used customer feedback to make operational improvements.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Installed stonework according to landscape design plan and client specifications.
  • Maintained commercial and residential landscapes with comprehensive and diverse team.
  • Cut trees and shrubs to shape and maintain landscape.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Maintained gardening tools by replacing blades and fluids.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Inspected gardens for pests, weeds and diseases.

Cashier

Food Store Market
01.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Valero Gas Station
01.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

English Interpreter & Translator

MINUSTAH / PROJECT HELP ORGANIZATION
03.2005 - 07.2008
  • Enhanced client communication by providing accurate and timely interpretation services during meetings and conferences.
  • Facilitated and supported participation and social communication.
  • Provided professional translation services for various written materials, ensuring accuracy and consistency throughout the documents.
  • Communicated clearly in written English with internal and external customers.
  • Ensured optimal service quality by adhering to strict confidentiality guidelines when dealing with sensitive information.
  • Collaborated with team members to develop a comprehensive language resource library for ongoing reference and improvement of skills.
  • Served as a linguistic consultant for colleagues, offering support and guidance on challenging interpretation assignments.
  • Facilitated successful negotiations for multinational clients by providing real-time interpretation during high-stakes meetings.
  • Enabled clear communication between business partners by interpreting complex technical jargon into easily understandable language.
  • Strengthened cross-cultural relationships by delivering culturally-sensitive interpretations to diverse audiences.

Education

Associate of Arts - Computer And Information Sciences

St. Roc
Haiti
04.2011

GED -

Willeme Brutus
UNASMOH
11.2008

GED -

Caribbean English School
HAITI
01.2007

Master of Science - TOEFL, EYL, ADCANCE CLASS

Haitian-American Institute
HAITI
01.2007

Skills

  • Material Handling Equipment
  • Office Administration
  • Office 365 Administration
  • English Translation
  • English to French
  • French to English
  • Machinery
  • Sorting
  • Landscaping
  • Language Teaching
  • Quick Learner
  • Strong Work Ethic
  • Excellent customer service
  • Patience and Empathy
  • Customer Service
  • Team player attitude
  • Loss Prevention
  • Cash handling expertise
  • Shelf Stocking
  • Reliability and punctuality
  • Cash Register Operation
  • Professional Appearance
  • Efficient Checkout Process
  • Credit card transactions
  • Display Setup
  • Point-of-sale system operation
  • ID Verification
  • Handling Complaints
  • Cash Management
  • Scanner operation
  • Cleanliness and hygiene
  • Currency counting
  • Basic math proficiency
  • Accurate Money Counting
  • Payment Processing
  • Receipt Issuing
  • Cash Register Maintenance
  • Staff Supervision
  • Price Verification
  • Building rapport
  • Store Policies Familiarity
  • Product Merchandising
  • Purchase assistance
  • Merchandising knowledge
  • Promotion Understanding
  • POS System Operation
  • Upselling strategies
  • Bagging techniques
  • Sales strategy
  • Loss prevention awareness
  • Liquor regulations and compliance
  • Store Promotions
  • Discount Application
  • Cross-selling techniques
  • Adaptable and Flexible
  • Customer Assistance
  • Problem-Solving
  • Cash Handling
  • Honest and Dependable
  • Cooperative Attitude
  • Team Leadership
  • Cleaning and sanitizing
  • Team Collaboration
  • Customer Relations
  • Cash register systems
  • Training and mentoring
  • Cash handling and management
  • Active Listening
  • Reliable and Responsible
  • Inventory Management
  • Cash Drawer Balancing
  • Creative Thinking
  • Relationship Building
  • Service Minded
  • Employee Training
  • Refunds and exchanges
  • Basic Mathematics
  • Analytical Thinking
  • Till Counting
  • Payment Collection
  • Retail Operations

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Additional Information

I am capable to translate in Creole, French, English and little Spanish

Languages

English
Full Professional
French
Full Professional

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Frond End Cashier

Home Depot
04.2024 - Current

Sorter & Outbound Learning Ambassador /Translator and Interpreter

Amazon Fulfillment Center
02.2023 - 11.2023

Panel Quilter

Serta Simmons Bedding
08.2021 - 01.2023

Factory Worker / Panel Quilter

Serta Simmons Bedding, LLC
08.2021 - 01.2023

Warehouse Associate

Amazon
01.2021 - 01.2023

Cashier

Food Store Market
01.2020 - 07.2021

Cashier

Valero Gas Station
01.2020 - 07.2021

Landscape Worker

Jarrel Landscape
11.2019 - 12.2021

English Interpreter & Translator

MINUSTAH / PROJECT HELP ORGANIZATION
03.2005 - 07.2008

Associate of Arts - Computer And Information Sciences

St. Roc

GED -

Willeme Brutus

GED -

Caribbean English School

Master of Science - TOEFL, EYL, ADCANCE CLASS

Haitian-American Institute
Willeme Brutus