Willem Jansen

Worked at AQUA by El Gaucho location

- Attended meetings to review contracts for upcoming private events and buyouts.

- Assigned a section of the restaurant floor to oversee and assist all servers, support staff, and guests per their need

- Preformed proper wine service paired with tableside food and cocktail service
- Shadowed the GM and managers when needed during their pre-shift, dinner service, and closing duties

- Attended to any guest issue professionally and promptly found an appropriate solution

- Assisted in set up, service and tear down for events of 300+ guests

- In charge of plotting seating assignments for all reservations based on customer requests

- Assisted with training new hosts and server assistants

- Assisted with dining room set up before and after service period.
- Made over-the-phone and in-person reservations for customers
- Made sure dining areas were clean and presentable before and after each shift

- Opened and closed front of house of restaurant

- Responsible for all aspects of customer service including order taking, food service and bussing of tables

- Coordinated catering orders between kitchen and FOH staff

- Coordinated customers reservation times
- Assisted fork lift drivers in bringing boats from dry dock and launching boats into water
- Did all preparation work on vessels to ready boat for customer's use
- Managed customer transactions from checkout through payment and receipt filing

- Operated special event and catering hot dog cart at various locations around Seattle and Indianola, WA

- Responsible for food preparation, event set up, staging and all aspects of customer interaction from order taking to payment

- Maintained food handling permit and appropriate licensing requirements

- Promoted business via school events