Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Willena Turner

Milwaukee,WI

Summary

Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Prior Authorization Specialist

Selecthealthinsurance
06.2023 - Current
  • Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
  • Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
  • Verified eligibility and compliance with authorization requirements for service providers.

Certified Pharmacy Technician

Savon Pharmacy
07.2021 - 12.2023
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Certified Pharmacy Technician

Onepointe Solutions
12.2022 - 06.2023
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Certificate - Pharmacy Technician

Northwest Career College
Las Vegas, NV
08-2020

Skills

  • Prior authorization process
  • Medical terminology
  • Insurance verification
  • Effective communication skills

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Timeline

Prior Authorization Specialist

Selecthealthinsurance
06.2023 - Current

Certified Pharmacy Technician

Onepointe Solutions
12.2022 - 06.2023

Certified Pharmacy Technician

Savon Pharmacy
07.2021 - 12.2023

Certificate - Pharmacy Technician

Northwest Career College

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Willena Turner