Willetta M. Wilson
Fredericksburg
Summary
Goal-oriented individual aiming to contribute expertise in supporting program development, driving process improvements, and conducting thorough system analyses.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Telehealth Therapist
Willetta Wilson SAP Services, PLLC
Fredericksburg
01.2024 - Current
- Provided mental health counseling as a certified telehealth therapist.
- Delivered Employee Assistance Program services, including individual, marital, and family therapy evenings and weekends.
- Facilitated brief, confidential counseling for employees addressing personal and professional challenges.
- Conducted Substance Abuse evaluations as a Substance Abuse Professional for DOT violations.
- Managed case management services for clients with insurance coverage.
- Administered psychological assessments for community courts, schools, and physicians.
- Developed tailored treatment plans based on client goals and progress.
- Led workshops on stress management, coping strategies, and burnout prevention.
Counseling Psychologist GS0180-12
Department of Behavioral Health
Fort Belvoir
12.2019 - Current
- As a counseling psychologist I provide psychological services to a broad range of clients presenting many combinations of vocational education, physical, and emotional disability problems.
- Managed all but the most specialized of personality assessment or evaluation that is likely to arise in the counseling situation.
- Recognize the need for personal adjustment counseling and may provide such counseling over a period with professional responsibility.
- As an assigned counseling psychologist working in a hospital, responsible for vocational rehabilitation assessment, counseling, and vocational placement activities for all types of patients.
- They may arrange developmental work assignments for convalescing patients using all available hospital resources.
- They may provide consultative advice to work supervisors in these settings.
- Counseling psychologists at this level may participate in training of psychology graduate students and consult with other professionals in matters pertaining to counseling and rehabilitation.
- Some may also conduct research in counseling psychology.
- This is provided for individuals, groups, and couples therapy utilizing evidence-based modalities.
- Create, coordinate, and deliver training programs, workshops, and continuing education sessions for behavioral health providers (e.g., therapists, social workers, psychologists) focusing on evidence-based practices, child/adolescent mental health, and our integrated care models.
- Create and present educational content with a focus on areas that support business objectives such as transitions of care, disease management, case management.
- Provide clinical coaching and mentorship to behavioral health staff, focusing on skill development, case consultation, and clinical supervision.
- Foster a culture of continuous learning and improvement.
- Collaborate with the quality teams to identify gaps in clinical competencies and develop targeted interventions to enhance the quality of care and patient outcomes.
- Utilize clinical data, outcome measures, and performance metrics to assess the effectiveness of educational programs and make data-driven recommendations for program enhancements.
- Assist in the development and revision of clinical policies, procedures, and protocols to ensure compliance with regulatory requirements and alignment with evidenced-based care models.
- Adult Behavioral Health (AOBH), Fort Belvoir, VA.
Conference Planner
Willetta Wilson SAP Services, PLLC
04.2015 - 07.2025
- Managed all aspects of conferences, meetings, and corporate events as conference planner.
- Scheduled meetings and managed calendars for planning committees and stakeholders.
- Developed and maintained relationships with vendors and suppliers for event services.
- Created detailed event timelines to ensure smooth execution of all activities.
- Managed registration processes, including attendee communication and tracking responses.
- Conducted post-event evaluations to gather feedback and identify areas for improvement.
- Collaborated with cross-functional teams to align on event goals and strategies.
- Prepared equipment, facilities, and reusable supplies for each day's use and set up for special events.
- Managed communications with attendees throughout the event lifecycle from registration to post-event follow-up.
- Generated timely reports highlighting key metrics such as ROI associated with each conference.
- Developed surveys for gathering participant feedback before and after the event.
- Gathered feedback from participants after each event to measure success and identify areas of improvement.
- Provided onsite support during conferences ensuring smooth running of all activities as planned.
- Monitored progress of tasks assigned to staff members involved in organizing events.
- Worked closely with audio-visual technicians onsite for any technical issues during events.
- Coordinated with vendors to arrange venue, catering, decorations, audiovisual equipment, transportation services.
- Responded promptly to inquiries from sponsors regarding their participation in the event.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Collaborated with local and national professional psychology groups to enhance engagement.
- Oversaw scheduling for activities, transportation, hotels, staff, and meeting spaces.
- Ensured smooth operations aligned with company goals throughout event execution.
Counseling Psychologist GS0180-12
Department of Behavioral Health
Fort Belvoir
11.2015 - 11.2019
- Develop systematic process necessitating stages of preplanning, implementation and sustaining various outcomes for mental health patients.
- Utilized metric of the identification of service needs, identify gaps in the existing market, and the development of an effective product.
- Developed Substance Abuse and Executive Track Intensive Outpatient programs for Co-Occurring Partial Program.
- Design and develop core curriculum for group participants that were education and clinical in nature.
- Serves as an unofficial clinical supervisor and therapist providing oversight of clinic systems, such as chart audits, and program development.
- Make improvements to operations and procedures.
- Develop psychoeducational tracks within a military partial hospital program.
- Plan, develop, and implement public health programs, specifically addressing addictions and work appropriately communicating public health information to target audiences.
- Implement strategies that lean current processes for clinic providers and patients.
- Review program offering, admission and discharge criteria.
- Gather and review data regarding program processes.
- Compile information.
- Identify needs for improvement and the methods and resources to accomplish such improvement.
- Provides expert presentations and briefings on all aspects of the program.
- Participates in phased, milestone and final program reviews.
- Identifies program documentation requirements or procedures.
- Develops and implements program marketing plans.
- Develop, implement, and monitor performance evaluation tracking systems.
- Extrapolate information, effectively communicating to leaders to improve clinic processes.
- Utilize critical thinking skills, arriving at improvements and solutions.
- Design and develop marketing tools to promote program offerings.
- Providing program consultation, guidance, and assistance and is responsible for conducting and promoting significant public health grants management and related activities in Federal, local, and state settings with relative independence.
- Developing and/or recommending program intervention, trauma-informed prevention, and/or control strategies.
- Provide direct, comprehensive family, group, and individual therapeutic services to individuals with dual diagnosed with substance and mental health concerns.
- Provide technical oversight to a team of therapists on the unit.
- Develops and fully administers a multi-modality comprehensive treatment program designed to treat alcohol, drugs, and co-morbid disorders of military personnel.
- Contribute to various unit and hospital research venues, with three current projects to assist the addiction community with information regarding military population.
- Provide intense therapeutic services to returning combat service members of all branches.
- Formulate, review comprehensive diagnostic summaries indicating patient treatment course.
- Provide consultation to Fort Belvoir Community Hospital Emergency Room staff and inpatient hospital physicians for medical stabilization of high-risk patients with psychological and substance abuse concerns.
- Subject expert to commanders, supervisors, families, and hospital personnel on substance abuse issues and policies matters.
- Administer substance abuse assessments for the military upon request.
- Provide elevated level and sensitive interventions for employees of a significant organizational position.
- Co-Occurring Partial Hospital Program, Fort Belvoir, VA.
Counseling Psychologist (Substance Abuse) GS-0180-12
Department of Behavioral Health
Fort Belvoir
10.2011 - 11.2015
- Clinical: Serves as the primary senior therapist providing direct, comprehensive family, group, and individual therapeutic services to individuals with dual diagnosed mental health concerns.
- Provide technical oversight to a team of therapists on the unit.
- Consultation services to the hospital’s inpatient wards and emergency department as a subject matter expert for substance abuse concerns and placement.
- Develops a fully administered multi-modality comprehensive treatment program designed to treat alcohol, drugs, and co-morbid disorders of military personnel.
- Provide Case management services for twenty inpatient members with leadership, medical and families from various parts of the United States.
- Provide briefings for commanders, supervisors, and other leaders within the Fort Belvoir Community Hospital (FBCH), and Garrison.
- Assist in unit research venues, with three current projects to assist the addiction community with information regarding military population.
- Work as a senior member as a team led on projects that involve applying knowledge of test theory, statistics, logic, and innovative research techniques to develop related instruments.
- Present findings of research data in conferences.
- Investigate human behavior and its correlation to mental illness and addiction.
- Administer evidence-based assessments of requesting community agencies, driving impaired programs, schools, and physicians.
- Resolve unusually complex cases such as those concerning sensitive or serious problems, such as emotional, chemical dependence, marital, and legal infractions.
- Conduct an ongoing review of system-wide treatment process and treatment effectiveness to improve services.
- Provide intense therapeutic services to returning combat service members of all branches.
- Lead therapist on the unit, providing overall supervisory direction on behalf of the director to MSA’s, contracting therapist, residents, interns, and administrative staff regarding patient discharging status.
- Provide instruction staff in proper therapeutic techniques.
- Provided psychological assessments and knowledge of psychodynamics, psychopathology, human growth and development, statistics, substance abuse treatment techniques and biological-neurological bases of addiction.
- Format and analyze clinical assessments of patients.
- Adheres to other applicable Code of Ethics.
- Prepares and conducts in-service training as required by the Behavioral Health department, Clinical Director, and the Chief.
- Arranges for outside training opportunities through contacted courses when required; evaluates professional development activities to ensure training goals are met.
- Complete monthly file review for the program, ensuring that standards are being maintained as well as monitoring compliance with program and agency Quality Improvement Indicators.
- Follow up with any deficiencies during weekly staffing meetings and assist staff with correction of deficiencies.
- Facilitate weekly clinical staffing, team, and diagnostic disposition meetings.
- Act upon reports and recommendations from program/agency committees, program staff and client suggestions to ensure that provision of services is appropriate, adequate and of high quality.
- Inform Program Director of all relevant client issues.
- Complete and review written reports to referral sources as needed in a timely manner.
- Promote integration of clinical and community support services and works as a team leader.
- Develop an evolving programmatic schedule to meet the needs of the client population while ensuring that client rights and responsibilities are maintained.
- Coordinate services and collaborate with outside agencies to provide comprehensive services to the client and client’s family.
- Inpatient Addiction Medicine Department, (RTC), Fort Belvoir, VA.
Counseling Psychologist, GS-0180-12
Army Substance Abuse Program (ASAP)
Fort Belvoir
03.2011 - 10.2011
- Serve as an individual therapist providing direct, comprehensive individual and group therapy services to TRICARE beneficiaries seeking mental and substance abuse treatment services.
- Assigns cases to other providers based on priorities, skill set and case difficulty.
- Provide technical oversight to the clinical team.
- Assist in research venues, such as group outcome studies with other Army Substance Abuse Programs in the Joint Task Force, state organizations to include American Counseling Association and universities, as Capella.
- Provide clinical consulting to emergency room, family health, and warrior in transition and mother baby units at DeWitt Hospital.
- Maintain sound record keeping practices, with minimal deficiencies in audits and reports.
- Provide briefings and trainings to various units on Belvoir installation regarding policies and procedures for program guidelines.
- Maintain practical knowledge of National, State and Army policy, regulations (i.e., AR 600-85; AR 608-18, CFR 42; HIPPA guidelines and employee assistance policies).
- Assist in research venues promoting quality care issues for customers seeking services, to include needs assessment, program evaluations, and identification of resources.
- Significant input to management and team members in the decision-making processes of a variety of assessment related initiatives.
- Facilitate training like Prime for Life, a research-based program promoting prevention and assessment of risk-taking behaviors.
- Analyze program function and problems to determine appropriate action and complete staff studies and other reports where data is collected for funding review.
- Conduct ongoing review of system-wide treatment process and treatment effectiveness to improve services.
- Assist in the performance of strategic planning.
- Analyze performance data reports to provide recommendations to management.
- Present technical and explanatory information.
- Fort Belvoir, VA.
Education
Master’s - Industrial/ Organizational Psychology
Capella University
Minneapolis, MN01.2016
Master of Science - Clinical Counseling
John Hopkins University
Baltimore, MD01.2005
Master’s - Counseling and Human Development
Troy State University
Phenix City, AL01.1989
Skills
- Mentorship and guidance
- Telehealth counseling
- Psychological assessments
- Treatment planning
- Substance abuse evaluation
- Group therapy facilitation
- Behavioral health training
- Program development
- Crisis intervention
- Problem solving
- Effective communication
- Leadership skills
- Team collaboration
- Emotional intelligence
- Community education
- Service referral coordination
- Therapy delivery
- Electronic charting
- Intern supervision
- Organizational skills
- Analytical skills
- Care plan evaluation
- Goal setting
- Documentation and reporting
- Time management
- Behavioral health compliance
- Case management
- Team leadership
- Continuous improvement
- Project management and planning
- Quality assessment
- Work planning and prioritization
- Report writing
Certification
- Board Certified Telehealth Mental Health
- Diplomate and Clinical Mental Health Specialist
- Board Certified Mental Health Professional
- Board Certified Licensed Professional Counselor
- Licensed Professional Counselor, Virginia
- Licensed Professional Counselor, State of Michigan
- Licensed Professional Counselor: Washington, D.C.
- Licensed Marriage and Family Therapist: Washington, D.C.
- Qualified Substance Abuse Professional (DOT)
- Masters Addiction Counselor: Virginia
- Certified Domestic Violence Counselor III
- Certified Relationship Specialist
- Board Certified Tele Mental Health
- Clinically Certified Sexual Disorders Diagnostician
- Certified Lean Leader-DHA
Professional Associations And Memberships
- American Psychological Association
- National Association of Forensic Counselors
- American Association of Marriage and Family Therapist
- American Counseling Association (Board member for policy, 2023-2024)
- Society for Human Resource Management
- National Association of Alcohol and Drug Abuse Counselors (Mentor) and Member
- Employee Assistance Professional Association
- National Counselors Association, Northern Virginia: (Past President, 2023-2024)
- Virginia Alcohol Addiction Professionals (Member-Board Position)
References
- Dr. Linda R. Maybe, Psychologist, Center for Life Strategies, 703-437-6311
- MAJ Covington, RN, USA, Joint Commission Fellow, 571-231-3224
- Ms. B. Harris-Strom, A.T. Augusta Military Medical Center, 540-602-4371
- Ms. D. Jones-Soll, LCSW, A.T. Augusta Military Medical Center, 703-805-9303
- Dr. Edward Lane, BB, A, Quality, A.T. Augusta Military Medical Center, 571-231-3224
Military And Clinical
- Joint Commission CPI course work, 2025
- DHA Lean Leader Certification, 2024
- Ethics, 2025
- Multicultural and Diversity Awareness, 2024
- Mental Health Documentation, 2025
- Complex Trauma, 2025
- Certified Clinical Trauma Professional, 2024
- Certified Dialectical Behavioral Therapist, 2024
- Certified Accepted Commitment Therapist, 2024
- Certified Trauma Therapist, 2025
- Suicide Awareness and Safety, 2025
- Ethics in Telehealth, 2025
- Anxiety and Depression Certification, 2024
- Fundamentals of Program Management, 2023
- A3 training, 2023
- Public Health and Leadership, 2023
- Certification Trauma Treatment, 2023
- Virginia Counselors Leadership Training, 2023
- Certification Cognitive Behavioral Therapy, 2022
- Addiction Summer Institute, 2023, 2022, 2019, 2018
- Excel, 2017, 2018
- Ethics, 2020, 2019, 2018, 2017
- HIV training, 2022, 2021, 2020, 2018, 2016
- Lean Leader Training (USA), 2016
- Supervisor Training for Virginia, 2013, 2015, 2016, 2020
- Substance Abuse Professional (SAP), 10/2015
- Accelerated Resolution Therapy (ART), 2015, 2016
- Lean Six Sigma Green Belt, 2014
- Green Belt Project, 2014, 2015, 2016
- EAPA, 2014
- DOT recertification, 10/14, 10/18
- Documentation, 4/13
- Virginia Annual Suicide Prevention Conference, 2012
- DoD/VA Back to Basics, 2020
- Suicide Summit, 2020
- Performance Improvement, 2011, 2018, 2019
- Seeking Safety, 2011
- PCIT, 2012, 2013
- EMDR, 4/2008, 2012, 2013
- Cognitive Processing (CPT), 6/2009
- Crisis Management, 2007, 2008, 2009, 2011, 2021, 2022, 2023
- Program Management Course, 2008, 2009, 2022, 2023
- Lean Six Sigma Yellow Belt, 2009, 2010
- Conflict Resolution by NIDA, 2008
- Trauma Treatment, 2008, 2018, 2019
- Substance Abuse Professional Department of Transportation Training (SAP), 11/03, 10/04, 05/06, 07, 08, 09, 10, 11, 12
- HIPAA, 2/03, 05, 06, 07, 08, 09, 10, 11, 12, 13, 14, 15-2023
- Employee Assistant Training (CEAP), 1/03, 04, 05, 06, 07, 08, 09, 10, 11-2019
- Basic Supervisory Course, 2/03
- Telehealth Training, 2018, 2019, 2020, 2021, 2022, 2023
Coursework
- Dissertation
- Comprehensive Examination
- Research Advanced Methods
- Statistics Advanced
- Inferential
- Neuropsychology
- Cognitive Psychology
- Organizational Psychology
- Industrial Psychology
- Business Planning
- Assessments
- Test and Measurements
- Cultural Diversity
- Research Methods
- Family Systems
- Abnormal Psychology
- Marriage and Family
- Career and Life Development
- Diagnosis in Counseling
- Appraisal and Testing
- Ethical and Legal issues in Counseling
- Cross Cultural Counseling
- Research Methodology
- Group Counseling
- Counseling Theory and Practice
- Principles of Industrial/Organizational Psychology
- Psychology of Leadership
- Psychological Practices in Personnel and Human Resources
- Test and Assessment in Workplace Psychology
- Consultation Psychology
- Managing Psychological Services
- Lean Leader
- Yellow Belt of Lean
Affiliations
Crisis response provider
Timeline
Telehealth Therapist
Willetta Wilson SAP Services, PLLC
01.2024 - Current
Counseling Psychologist GS0180-12
Department of Behavioral Health
12.2019 - Current
Counseling Psychologist GS0180-12
Department of Behavioral Health
11.2015 - 11.2019
Conference Planner
Willetta Wilson SAP Services, PLLC
04.2015 - 07.2025
Counseling Psychologist (Substance Abuse) GS-0180-12
Department of Behavioral Health
10.2011 - 11.2015
Counseling Psychologist, GS-0180-12
Army Substance Abuse Program (ASAP)
03.2011 - 10.2011
Master’s - Industrial/ Organizational Psychology
Capella University
Master of Science - Clinical Counseling
John Hopkins University
Master’s - Counseling and Human Development
Troy State University