WILLETTE MYERS
Conway,SC
Summary
Quality-oriented professional with experience in social services, substance abuse counseling, and testing. Aiming to leverage my abilities to successfully fill the role on your team. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
13
13
years of professional experience
Work History
Economic Support Specialist
Dept of social services
02.2023 - Current
- Evaluated applicant's documents for accuracy, completeness, authenticity, compliance with applicable rules, regulations, policies and procedures.
- Determined eligibility criteria for various state and federal assistance programs according to established guidelines.
- Monitored client progress towards meeting established goals and objectives.
- Maintained accurate records of all interactions with clients in a timely manner.
- Provided economic support to low-income households by assessing eligibility and determining benefits.
- Identified discrepancies in applications or documentation submitted by applicants.
Medical Records Specialist
Conway medical center
04.2015 - 10.2022
- Worked with coworkers to complete tasks.
- Maintained patient confidentiality and security of medical records in accordance with HIPAA guidelines.
- Scanned documents into electronic health record system according to established procedures.
- Encrypted confidential emails containing PHI before transmission per company policy.
- Retrieved medical records for authorized personnel upon request.
- Answered inquiries regarding status of requests for medical records information.
Administration Assistant
ApolloMD
06.2013 - 02.2015
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
- Handled phone calls in a professional manner and responded to customer inquiries promptly.
- Utilized strong organizational skills to prioritize tasks efficiently while meeting deadlines.
- Ensured confidentiality of all sensitive information handled within the department.
- Organized office operations and procedures, such as filing systems, data entry, mail distribution and bookkeeping.
Education
High School Diploma - undefined
Conway high school
Conway, SC06.1994
Skills
- Expense Reports
- Medical Consultation
- Caseload Management
- Customer Service and Assistance
- Public Assistance Programs
- Weekly Payroll
- Explaining Benefits
- Customer Satisfaction
Timeline
Economic Support Specialist
Dept of social services
02.2023 - Current
Medical Records Specialist
Conway medical center
04.2015 - 10.2022
Administration Assistant
ApolloMD
06.2013 - 02.2015
High School Diploma - undefined
Conway high school