William Adams Jr, MBA

· Winner of Innovation in Sustainability project for 2021, focused on improving organizations retention rate.

· Led operation to realize 98% On Time (Customer Satisfaction score) through analysis of inefficiencies related to the supply chain.

· Drove initiative to eliminate waste within plant processes, resulting in $100k in annual savings at close of Q4 2020.

· Collect data through Master Operating Procedures (MOP) and cross functional discussions to eliminate waste in production and supply/demand life cycle resulting in an average production increase of 6% and overtime decrease of 4 hours/week.

· Team Leader accountable for the global implementation of new ERP. Responsibilities include identifying defects, solutions testing, as well as managing KPI’s relating to defect resolution, sales solutions acceptance rate, and recommended changes for SAP suite and Salesforce.

· Developed QR code process to cut down on transportation team members time spent during daily check-ins.

· Responsible for building relationships with key national accounts resulting in retained business accounting for $3.04M in yearly EBITDA.

· Forecast demand for seasonality, resulting in decreased customer call ins related to product deliveries and service.

· Negotiated complex deals with healthcare facilities and financial institutions spanning 4 regions resulting in revenue of $200K.

· Increased close rate by identifying specific industry types, geographical areas, and demographics with high close rates, for more effective lead targeting.

· Work with District Managers to identify and analyze delivery reports, identifying areas of revenue leak.

· Collaborate with District Managers on territory-specific customer and sales planning, Company product initiatives, and improving market share within the territory.

• Organized records of vehicles, schedules and completed orders.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.

• Mapped processes to holistically examine business flow and identify improvement opportunities.
• Documented procedures and business processes and shared information with appropriate stakeholders.
• Oversaw installation of software programs and hardware systems to meet Project Leaderships requirements.
• Investigated and addressed SAP and Mulesoft system issues to enhance usability and improve functionality.
• Delivered in-depth SAP, Salesforce, and Descartes training, imparting knowledge of best practices for protecting data and minimizing errors.
• Boosted information sharing by enhancing interfaces between computer systems.

• Completed all rotations including transportation, plant, sales, and engineering with highest marks in the region
• Assisted established management staff with operational oversight, business development and process improvement strategies.
• Planned and implemented team projects to accomplish objectives.
• Produced regular transportation and financial reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
• Forecasted business needs and scheduled employees to meet expected demands.

• Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
• Created detailed sales presentations to communicate product features and market data.
• Tailored products through client relationships, resulting in new POS for marketing
• Proctored B2B partnerships resulting in the development of new value propositions aimed at long term continuous sales generation with businesses

• Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
• Selected to the Mountain West Conference Honor Roll in 2016 as the only MBA candidate
• Provided leadership as one of the Senior Leaders for the 2016 season
• Organized formal and informal meetings to facilitate and improve communication among team members
• Balanced a full graduate degree course load with competition, practices, training sessions, and meetings
• Led mentoring sessions with freshman teammates to provide guidance on professional, and personal goals

• Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
• Selected to the South Eastern Conference Honor Roll 2012, 2013 & 2014
• Achieved team success with the honor of South Eastern Conference Champion in 2013
• Selected for the Top Tiger Award (Academic Excellence
• National Champion Runner-Up
• Committed approximately 30 hours per week to training, meetings, film study, travel, and competitions while maintaining full course load
• Developed concentration, strong work ethic, and perseverance to meet personal and team goals
• Selected as a representative on the Student-Athlete Advisory Committee