William Agbekoh
Concord,CA
Summary
Customer Service Representative, Receptionist, or related people oriented position, Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee with over 5+ years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance.
Overview
7
7
years of professional experience
Work History
Public Service Worker
Seiu Local 1021
06.2023 - Current
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
Budtender /Unarmed Security Officer
Green Dragon
06.2023 - Current
- Supported community outreach initiatives by participating in educational events, furthering public''s understanding of cannabis benefits and uses
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Managed efficient cash register operations.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Monitored customers for signs of security concerns and escalated issues to management.
Maintenance Worker /Night Janitor
Universal Auto Repair And Sales
02.2017 - 01.2023
- Adhered to established safety protocols while performing daily tasks, minimizing workplace injuries among the maintenance team members.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Assisted in maintaining outdoor areas such as landscaping, and general upkeep efforts for an aesthetically pleasing environment year round.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Performed preventive maintenance on various electrical systems to minimize unscheduled outages and safety risks.
- Replaced worn or broken parts on machines and equipment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Properly handled, transported, and disposed of recycled materials.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Front Desk Receptionist/ Janitor
City Optix
06.2018 - 12.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered phone promptly and directed incoming calls to correct offices.
- Compiled information from files and research to satisfy information requests
- Corresponded with clients through email, telephone, or postal mail.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Preventative Maintenance.
- cleaned and sanitized all work spaces and equipment.
- restocked all restrooms and equipment if needed.
Education
GED -
Delta Vista High School
Byron, CA01.2003
Skills
- Strong Communication and Interpersonal Skills
- Decision-Making
- Regulatory Compliance
- Repair and Maintenance
- Hand and Power Tool Operation
- Grounds Maintenance
- Facilities Maintenance
- Team Collaboration
- Inventory Management
Timeline
Public Service Worker
Seiu Local 1021
06.2023 - Current
Budtender /Unarmed Security Officer
Green Dragon
06.2023 - Current
Front Desk Receptionist/ Janitor
City Optix
06.2018 - 12.2022
Maintenance Worker /Night Janitor
Universal Auto Repair And Sales
02.2017 - 01.2023
GED -
Delta Vista High School
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