William A. Gomez
Bolingbrook
Summary
Accomplished professional with a proven track record in driving operational and business success. Utilizes strong interpersonal skills to cultivate strong client relationships with vendors and employees, resulting in consistent and sustainable business growth. Skilled analytical problem solver leveraging industry knowledge to generate revenue, implement cost-effective solutions, and increase productivity to achieve corporate objectives. Operations professional with a robust background in leading regional teams and optimizing processes for maximum efficiency. Recognized for commitment to team collaboration and achieving results in dynamic environments. Known for strategic planning, adaptability, and fostering cohesive, high-performing teams.
Overview
36
36
years of professional experience
Work History
Regional Director of Operations K12
Taher Foodservice Inc.
01.2022 - Current
- Responsible for operational results of 103 units
- Driving NSLP participation from 50% to 75%
- Accountable for a sales volume of $85mm
- Reduce food cost from 44% to 35%
- Plans meals to conform with federal USDA requirements
- Updates and maintains a School Food Safety HACCP plan and standardized recipes per USDA
- Conduct Quarterly Business Reviews with clients
Vice President of Operations
Popeyes
01.2015 - 01.2022
- Spearhead streamline operations that include effectively managing $200MM sales volume at 112 locations
- Establish and implement organizational strategies to ensure consistent growth
- Oversee local store marketing campaigns and budgets
- Maintain compliance with various regulations and business standards
- Led recruitment processes such as candidate screening, training/development, and staff counselling
- Managing $200mm in sales within 112 locations
- Audit scores improve from 81% to 89%
- Always enforce overall quality and Brand standards
- Accountable for 14 district managers
- Marketing programs executed monthly
- Conduct Quarterly Business Reviews
- Trains and develops our team to execute Best Practices within our restaurants
Vice President of Operations
Halsted Street Deli
01.1998 - 01.2015
- Accountable for 49 units with a sales volume of $36mm
- Responsible for site location and negotiations
- Accountable for the development of 8 district managers
- Negotiated pricing with vendors to bring down food cost by 1.5%
Director of Operations
Krispy Kreme
01.1995 - 09.1998
- Mentored and coached team members for enhanced skills and increased engagement.
- Developed financial forecasts for resource allocation and strategic planning.
- Evaluated financial performance metrics to inform operational adjustments and improvements.
- Provided direction and support to teams for aligning individual goals with organizational objectives.
- Streamlined operational processes by identifying bottlenecks and implementing best practices.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
Director of Franchise Operations
Gloria Jeans Coffee
12.1992 - 01.1995
- Engaged teams in change processes to minimize resistance and promote acceptance.
- Implemented performance metrics for consistent evaluation and improvement.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
General Manager
Lunan Corporation / Arby's Restaurants
10.1988 - 09.1992
- Fostered a culture of accountability for improved team cohesion and morale.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Business Administration -
Triton College
Melrose Park, IllinoisSkills
- Operations Process Improvement
- Planning & Implementation
- Training & Development
- Vendor Negotiation / Rebate Program
- Strategic Problem Solving
- Market Development
- Relationship Management
- Budgeting & Forecasting
- Operational efficiency
- Data-driven decision making
- Workforce planning
- Strategic planning and execution
- Cross-functional coordination
- Operations oversight
- Business management
Timeline
Regional Director of Operations K12
Taher Foodservice Inc.
01.2022 - Current
Vice President of Operations
Popeyes
01.2015 - 01.2022
Vice President of Operations
Halsted Street Deli
01.1998 - 01.2015
Director of Operations
Krispy Kreme
01.1995 - 09.1998
Director of Franchise Operations
Gloria Jeans Coffee
12.1992 - 01.1995
General Manager
Lunan Corporation / Arby's Restaurants
10.1988 - 09.1992
Business Administration -
Triton College
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