Summary
Overview
Work History
Skills
Timeline
Generic

William Akonnor

Columbus,Ohio

Summary

Efficient, organized leader adapt at prioritizing tasks and working with team members. Ensures smooth operation of all warehouse activity. Great communicator who is able to motivate and mentor team members, explain tasks, and give feedback. Knowledgeable about warehouse procedures, as well as applicable state and federal regulations for health and safety. Good computer skills, knowledgeable in spreadsheet and word processing software. Detail oriented, ensures proper and timely documentation and record keeping. Reduced costs by implementing centralized, easy system for keeping track of and maintaining paperwork on incoming and outgoing shipments. I am responsible and hardworking, able to handle working under pressure as well as communicate and collaborate seamlessly in a teamwork environment.

Possessing strong organizational abilities and compassionate nature, I excel in providing comprehensive support and coordination in home care settings. Knowledgeable about patient care protocols, I bring excellent communication and administrative skills. Dedicated to making meaningful impact by ensuring seamless and empathetic care for clients.

Overview

21
21
years of professional experience

Work History

Great Souls Senior Home Care

Great Souls Senior Home Care
10.2023 - Current
  • Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
  • Facilitated smooth transitions from hospital discharges to in-home care by coordinating necessary resources and support systems.
  • Streamlined communication between patients, caregivers, and medical professionals for better overall care.
  • Enhanced patient care by coordinating and scheduling home healthcare services.
  • Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
  • Monitored patients'' progress and adjusted care plans accordingly for optimal results.

Warehouse Team Leader

Amazon
10.2020 - 02.2023
  • Instruct stock handlers as to proper storage of various materials
  • Check incoming shipments against orders
  • Inspect goods for signs of damage
  • Operate forklift
  • Ensure cleanliness, ventilation, and appropriate temperature for warehouse
  • Train and supervise warehouse team members
  • Coordinate and apportion tasks
  • Complete all paperwork for incoming and outgoing materials
  • Use computer to enter and maintain records
  • Enforce relevant health and safety procedures throughout operations

Production Team Lead

Sumitomo Electric Wiring Systems
01.2018 - 09.2020
  • Developed weekly and daily work schedules for warehouse team
  • Coordinated deliveries and pickups of materials
  • Communicated with production department and drivers to ensure efficient scheduling for deliveries and pickups
  • Supervised and trained team members
  • Scheduled inspection and maintenance of warehouse equipment
  • Ensured that premises and equipment were clean and in good working order
  • Enforced procedures for compliance with health and safety regulations

IT Office Coordinator

Alliance Health services
07.2015 - 12.2017
  • Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, and systems
  • Ensure the security and integrity of IT systems and data through the implementation of best practices and security protocols
  • Lead and manage a team of IT professionals, including system administrators, help desk technicians, and network specialists
  • Provide guidance, mentorship, and performance feedback to team members
  • Oversee the IT help desk to ensure timely resolution of user issues and requests
  • Implement and improve processes for user support and training
  • Ensure the security and integrity of IT systems and data through the implementation of best practices and security protocols

Police Officer

Ghana Police
02.2004 - 08.2010
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Apprehended offenders and conducted interviews and interrogations.
  • Answered emergency calls for help from citizens and business owners.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.

Skills

  • Good verbal and written communication skills
  • Strong customer service orientation
  • Creative problem-solving
  • Proficient with warehouse procedures
  • Good computer skills
  • Quick on-the-job learner
  • Excellent communicator
  • Team builder
  • Organized
  • Punctual
  • Efficient
  • Able to operate forklift
  • Able to perform physical tasks
  • Assisting with loading and unloading
  • Works with staff from various departments to solve problems

Timeline

Great Souls Senior Home Care

Great Souls Senior Home Care
10.2023 - Current

Warehouse Team Leader

Amazon
10.2020 - 02.2023

Production Team Lead

Sumitomo Electric Wiring Systems
01.2018 - 09.2020

IT Office Coordinator

Alliance Health services
07.2015 - 12.2017

Police Officer

Ghana Police
02.2004 - 08.2010
William Akonnor