Summary
Overview
Work History
Education
Skills
Professional Organizations
Affiliations
Timeline
Generic

William Allen

Miami,FL

Summary

Multi-talented business leader bringing 25 years of experience as successful Operations Leader. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in Specialty Healthcare for children. Accomplished Chief Executive Officer bringing expertise in business planning, revenue development and change management. Offering 3 years of experience in Specialty Healthcare. Offers entrepreneurial, forward-thinking mindset and demonstrated track record of achievement. Forward-thinking Leader offering advanced experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with track record of successful communication, client relationship building and achievement of sales goals. Entrepreneurial [Job Title] offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Goal-oriented Founder with [Number] years of extensive experience securing funding, locating resources and marketing brand. Polished in transferring ideas into actionable plans and developing budget and finance strategies. Ethical leader possessing innovative problem-solving skills and outstanding articulate communication abilities.

Overview

40
40
years of professional experience

Work History

Chief Executive Officer

KidsSPOT, Inc
01.2021 - Current
  • Strategic leadership of Private Equity backed start up Comprehensive Pediatric Therapy business including assembling corporate team and structure, defining the company culture, and implementation of systems and processes to ensure a quality-based growth plan
  • Develop and implement strategic activities to include highly successful growth opportunities through existing operations and acquisitions
  • Implement company wide organizational management involving roll up of multiple small acquisitions
  • Focus on a company culture of full accountability at all levels of operations through enhanced employee engagement and investment into human capital
  • Ensure effective integration of EMR, billing systems and company practices throughout the integration process
  • Oversight of Revenue Cycle Management and AR balance
  • Growth from $5mm to $82mm of revenue and rolled up 15% EBITDA margin in multi-state operations including North Carolina, Virginia, Florida, and Texas
  • Successful turnaround of multi-site, In-center ABA facilities following COVID-19 shutdown
  • Oversight of State regulatory and funding requirements for Medicaid, TriCAre, and commercial carriers
  • Enhancement of brand recognition and market positioning throughout all locations
  • Ensure highest quality service delivery throughout the operations.

Senior Vice President of Operations

National Mentor Healthcare Inc.(Sevita)
01.2009 - 01.2021
  • Oversee, direct, evaluate and ensure the provision of high-quality services to the States that deliver Children and Family services
  • Responsible for $200mm of operations in 10 states
  • Multiple service line delivery including In-home ABA services, community based mental health services, therapeutic foster care, school based therapeutic services, and school programs for juvenile offenders
  • Working collaboratively with State Leaders to develop plans to produce business growth and expansion through organic and acquisition opportunities
  • Through philosophical direction, training, technical guidance, and regulatory competence provide leadership to State Directors in assigned states
  • Maintain contemporary knowledge of consumer issues, regulatory standards, industry trends, and company requirements and expectations
  • Assure enhancement of the delivery of services, the attraction and retention of qualified employees, and overall program integrity for assigned states
  • Promote the general welfare of consumers, employees, and the company in assigned states.

State Executive Director

Florid Florida MENTOR
Miami
01.1997 - 01.2009
  • Hired to start new operations in Florida
  • Significant growth in the first 4 years from no revenue to $67mm
  • Growth through acquisition, new service line, core growth
  • Develops state plans and goals, in cooperation with Deputy State Directors and Regional Managers, consistent with Mentor’s financial objectives, strategic initiatives and values
  • Selects, trains, develops, and motivates appropriate staff to achieve or surpass operational and financial goals as well as personal career objectives
  • Ensures that client supervision and related health and safety issues are always the immediate priority while maintaining the overall quality of service and efficiency of operation
  • Develops an organizational structure and acquires the resources necessary to attain state goals in cooperation with the Regional Vice President
  • Prepares annual budgets for all services
  • Facilitates Management Staff with problem solving and crisis management
  • Recommends, develops, and implements new avenues for state growth and innovation in service delivery
  • Ensures that Deputy Directors/Regional Managers have systems in place to respond quickly to new business opportunities and to individual referrals
  • Assists Deputy State Directors and Regional Managers in developing and maintaining positive communication with local agencies, other customers, and consumer groups, while matching Mentor service options to customers’ preferences
  • Maintains effective communications and a positive employee relations climate among state personnel.

Administrator Director/Owner

PsychSolutions, Inc.
Miami
01.1993 - 01.1997
  • Started Community Based Mental Health Center
  • Provided services to predominantly children in State custody or in juvenile justice system
  • Primarily transition care back into the community
  • Growth from 4 therapists to over 70 in 12 months
  • Responsibilities included daily administration and total management of Behavioral Healthcare System comprised of 72 staff members
  • Supervised all personnel, ongoing design, and development of treatment modalities, scheduled all personnel
  • Formation of employee policies and procedures, budgeting, project management, marketing, and grant writing
  • Development of community relationships to enhance oversight of care delivery
  • Prepare and managed budgets and monthly P&L’s.

Clinical Coordinator

Miami Children’s Hospital
Miami
09.1986 - 05.1994
  • Supervised 15 mental health staff members
  • Presented cases during weekly staff meetings
  • Liaison to outside agencies (i.e., Dade County Schools, H.R.S.)
  • Designed and implemented behavioral modification program
  • Daily group and individual supervision.

Outpatient Individual and Family Therapy

Institute for Family Therapy
09.1990 - 03.1993
  • Approximately 12 hours per week of direct referral clients in an outpatient setting.

Mental Health Technician

09.1984 - 11.1986
  • Monitored psychiatric patients daily
  • Supervised individual therapy
  • Provided input to the treatment team.

Director S.E.E. US

02.1985 - 02.1986
  • Facilitated therapeutic groups, Family therapy
  • Participated in individual therapy with patients
  • Organized 6-week structured program for as part of patient treatment.

Education

Babson Executive Education -

Babson College

M.S. in Mental Health Counseling -

St. Thomas University

B.S. in Psychology -

University of Florida

Skills

  • Fiscal Management
  • Change Management
  • Strategic Planning
  • New market penetration
  • Relationship Management
  • Operational Efficiency
  • Budget Planning
  • Profit & Loss
  • Financial Leadership
  • Business alliances
  • Shareholder accountability
  • Executive Leadership
  • Investor Relations
  • Financial Oversight
  • Organizational Leadership
  • Market understanding
  • Revenue Growth
  • Market strategies
  • Budgeting and cost control
  • Corporate leadership
  • Strategic Partnerships
  • Mergers & acquisitions
  • Productivity performance

Professional Organizations

  • Florida Independent Living Council, Board Member, 2008-01-01, 2012-01-01
  • Juvenile Offenders Committee, 1996-01-01, 2004-01-01
  • The Key Clubhouse – Miami, Advisory Board, 2007-01-01, 2013-01-01
  • Florida Association of Rehab Facilities, Member, 2005-01-01, present

Affiliations

  • Active lifestyle, cycling, swimming, CrossFit
  • Beekeeping - Registerd Beekeeper in Florida
  • Enjoy watching my kids sports

Timeline

Chief Executive Officer

KidsSPOT, Inc
01.2021 - Current

Senior Vice President of Operations

National Mentor Healthcare Inc.(Sevita)
01.2009 - 01.2021

State Executive Director

Florid Florida MENTOR
01.1997 - 01.2009

Administrator Director/Owner

PsychSolutions, Inc.
01.1993 - 01.1997

Outpatient Individual and Family Therapy

Institute for Family Therapy
09.1990 - 03.1993

Clinical Coordinator

Miami Children’s Hospital
09.1986 - 05.1994

Director S.E.E. US

02.1985 - 02.1986

Mental Health Technician

09.1984 - 11.1986

Babson Executive Education -

Babson College

M.S. in Mental Health Counseling -

St. Thomas University

B.S. in Psychology -

University of Florida

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