William Allen
Anna,Illinois
Summary
Dynamic manager with over 20 years of experience in social work and managerial roles, specializing in the supervision of direct support personnel and Qualified Intellectual Disability Professionals (QIDPs). Proven track record in overseeing budgeting and financial management, complemented by strong leadership abilities that drive strategic planning and effective problem-solving. Recognized for fostering a collaborative environment that enhances staff engagement while optimizing resource allocation to achieve operational goals. Committed to elevating employee performance through targeted training and morale-building initiatives, earning the accolade of Professional Team Member of the Year in 2018.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Day Services Assistant Manager
Specialized Training for Adult Rehabilitation
03.2018 - Current
- Supervise, train, and evaluate subordinates
- Develop, update, maintain, and distribute program policies
- Maintain on-going communication with providers, guardians, and other professionals
- Participate in monthly management meetings and offer input on company decisions
- Assisted individuals in the classroom with goals and work
- Professional of the year 2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Personal Service Worker
Avenues to Consumer Employer Services & Support
05.2012 - 05.2018
- Monitored Behaviorally challenged developmentally disabled individuals
- Assisted Behaviorally challenged developmentally disabled individuals with ADLs
- Maintained a good working relationship with guardians
- Assisted developmentally disabled individuals with daily living skills
Q.I.D.P.
Community Integrated Living
07.2017 - 02.2018
- Developed and implemented vocational training programs
- Provided counseling to the individuals
- Supervised and evaluated staff
- Provided behavioral training to staff
- Attend special meetings as agency representative
- Assisted developmentally disabled individuals with daily living skills
12th Street Assistant Developmental Training Coordinator
Specialized Training for Adult Rehabilitation
10.2014 - 07.2017
- Supervise, train, and evaluate subordinates
- Develop, update, maintain, and distribute program policies
- Maintain on-going communication with providers, guardians, and other professionals
- Participate in monthly management meetings and offer input on company decisions
- Assisted individuals in the classroom with goals and work
- Assisted developmentally disabled individuals with daily living skills
Seniors and Founders Q.I.D.P.
Specialized Training for Adult Rehabilitation
11.2010 - 10.2014
- Developed and implemented training programs
- Managed individual’s money
- Supervised and evaluated direct support staff
- Contacted and maintained a good working relationship with guardians and other agencies
- Assisted individuals in the classroom with goals and work
- Assisted developmentally disabled individuals with daily living skills
Mental Health Technician II
Choate Mental Health and Developmental Center
09.2007 - 04.2010
- Assisted developmentally disabled individuals with daily living skills
- Assisted individuals in the classroom with goals and work
- Submitted monthly reports and data as required
- Maintained a safe living environment for the individuals
Vocational Evaluation Coordinator/Q.I.D.P.
R.A.V.E., Inc.
05.2006 - 08.2007
- Developed and implemented vocational training programs
- Provided counseling to the individuals
- Supervised and evaluated staff
- Assisted individuals in the classroom with goals and work
Education
Bachelor of Arts - Psychology
Southern Illinois University
Carbondale, Illinois05.2003
Associates in Science and Arts - undefined
Olney Central College
Olney, Illinois05.2001
Skills
- Operations management
- Staff development
- Adaptability
- Problem-solving
- Team leadership
- Decision-making
- Adaptability and flexibility
- Time management
- Team motivation
- Staff supervision
- Money handling
- Employee scheduling
Certification
- CPR Certified
- QIDP Certified
- Safety Care Certified
Timeline
Community Day Services Assistant Manager
Specialized Training for Adult Rehabilitation
03.2018 - Current
Q.I.D.P.
Community Integrated Living
07.2017 - 02.2018
12th Street Assistant Developmental Training Coordinator
Specialized Training for Adult Rehabilitation
10.2014 - 07.2017
Personal Service Worker
Avenues to Consumer Employer Services & Support
05.2012 - 05.2018
Seniors and Founders Q.I.D.P.
Specialized Training for Adult Rehabilitation
11.2010 - 10.2014
Mental Health Technician II
Choate Mental Health and Developmental Center
09.2007 - 04.2010
Vocational Evaluation Coordinator/Q.I.D.P.
R.A.V.E., Inc.
05.2006 - 08.2007
Associates in Science and Arts - undefined
Olney Central College
Bachelor of Arts - Psychology
Southern Illinois University
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