Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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William Allen

Farmington Hills,MI

Summary

Strategic Area Manager of Logistics with 4+ years in fleet operations and inventory management. Expertise in team training, KPI monitoring, and supply chain analysis to enhance freight efficiency and customer satisfaction. Strong background in team leadership, maintenance scheduling, vendor negotiation, and compliance, driving cost control and optimizing transportation workflows.

Overview

5
5
years of professional experience

Work History

Area Manager of Logistics

Geodis Logistics
Brentwood, Tennessee
01.2026 - Current
  • - Reviewed order movement to ensure timely fulfillment and dispatch, contributing to customer satisfaction.
  • - Analyzed customer requirements for delivery schedules, order processing, inventory management, and cost control.
  • - Monitored KPIs including freight spend, transit times, order accuracy, and customer satisfaction scores.
  • - Identified opportunities for improvement through data analysis of supply chain performance.
  • - Trained associates on process standards and equipment operation to enhance team competency and operational efficiency.
  • Analyzed customer requirements for delivery schedules, order processing, inventory management, and cost control.
  • Monitored KPIs including freight spend, transit times, order accuracy, and customer satisfaction scores.
  • Identified opportunities for improvement through data analysis of supply chain performance.

Fleet Manager

AAA THE AUTO CLUB GROUP
Dearborn, Michigan
06.2022 - 12.2025
  • Managed daily fleet operations, ensuring adherence to compliance standards and operational efficiency. of the fleet department including staffing, scheduling and performance management.
  • Monitored fleet compliance for registrations, inspections, and insurance records.
  • Coordinated preventative maintenance schedules with service vendors and repair shops.
  • Negotiated with leasing partners and vendors for fleet service needs.
  • Analyzed fuel usage and maintenance logs for AAA roadside support vehicles to identify trends and optimize operations.
  • Conducted regular vehicle inspections to identify potential problems or issues.
  • Identified issues with work vehicles and put in maintenance requests with shop department.
  • Resolved driver concerns and fleet service issues with clear communication.
  • Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
  • Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
  • Created reports on vehicle utilization and mileage tracking.
  • Updated fleet records in management systems and maintained accurate documentation.
  • Coordinated with vendors for parts ordering, repairs and services.
  • Developed and implemented policies and procedures for fleet operations.
  • Compiled weekly reports summarizing key performance indicators for senior management to inform strategic decisions.
  • Performed accident investigations to determine cause and liability.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.

Fleet Supervisor

Vroom
Flat Rock, Michigan
08.2021 - 06.2022
  • Supervised fleet operations for online vehicle retail inventory
  • Managed fleet schedules with dispatch and transportation teams
  • Coordinated vehicle transfers between delivery hubs and service locations
  • Inspected incoming and outgoing vehicles for condition and readiness
  • Coordinated title, registration, and documentation workflows
  • Trained staff on inspection standards and fleet procedures
  • Responded quickly when a breakdown occurred in order to minimize downtime and repair costs.

Education

Associate in Engineering Technology - Mechanical Engineering

Lawrence Technological University
Southfield, MI
05-2011

High School Diploma -

Jefferson HIGH SCHOOL
Ferndale, MI
06-2007

Skills

  • Logistics coordination
  • Inventory management
  • Transportation management systems
  • KPI reporting
  • Route optimization
  • Vendor negotiation
  • Maintenance scheduling
  • Process improvement
  • Team leadership
  • Problem solving
  • Attention to detail
  • Effective communication

Affiliations

  • Volunteer work north Farmington High school

Timeline

Area Manager of Logistics

Geodis Logistics
01.2026 - Current

Fleet Manager

AAA THE AUTO CLUB GROUP
06.2022 - 12.2025

Fleet Supervisor

Vroom
08.2021 - 06.2022

Associate in Engineering Technology - Mechanical Engineering

Lawrence Technological University

High School Diploma -

Jefferson HIGH SCHOOL
William Allen