William Amis
Davisburg,MI
Summary
Accomplished Facilities Manager with a solid history at Impact Fitness, dedicated to elevating customer support and decreasing equipment downtime through proactive maintenance and strategic scheduling. Demonstrated ability in project management and subcontractor coordination, ensuring high-quality results and fostering a collaborative work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Contractor
Artistic Design Home Development
09.2020 - Current
- Established safety protocols on job sites, significantly reducing workplace accidents and injuries.
- Collaborated with cross-functional teams to ensure efficient project execution and timely delivery.
- Enhanced customer service strategy, leading to a notable reduction in client complaints.
- Hired and managed subcontractors to fulfill diverse project requirements.
Facilities Manager
Impact Fitness
12.2019 - 09.2020
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Interviewed, hired, and trained qualified maintenance employees.
Service Technician
Impact Fitness
02.2018 - 02.2019
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Preventive Maintenance Technician
Impact Fitness
12.2017 - 02.2018
- Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
- Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
- Developed customized checklists for each piece of machinery, streamlining the inspection process and ensuring no essential tasks were overlooked.
- Upheld company standards for cleanliness and organization throughout work areas, promoting an efficient workspace for all technicians.
Contractor
Amis Handyman Services
10.2013 - 10.2017
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
Assembler
AutoAbility
04.2014 - 07.2014
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
Scale Operator
Bridge Lake Auto
06.2012 - 10.2012
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
Contractor
The Home Store
06.2011 - 06.2012
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Created and managed project plans, timelines and budgets.
Education
Holly Highschool
Holly, MI06.2011
Skills
- Precision in details
- Customer support excellence
- Time efficiency strategies
- Solution-oriented mindset
- Home construction knowledge
- Painting and finishing techniques
- Strategic scheduling and planning
- Drywall installation proficiency
- Estimating construction costs
- Relations with subcontractors
- Oversight of projects
- Installation of machinery and equipment
- Plumbing solutions provider
- Teamwork and collaboration skills
- Equipment oversight
Certification
Certified in
Servicing life fitness equipment,
Servicing matrix equipment
Servicing hydro massage equipment
Servicing jk tanning equipment
Timeline
Contractor
Artistic Design Home Development
09.2020 - Current
Facilities Manager
Impact Fitness
12.2019 - 09.2020
Service Technician
Impact Fitness
02.2018 - 02.2019
Preventive Maintenance Technician
Impact Fitness
12.2017 - 02.2018
Assembler
AutoAbility
04.2014 - 07.2014
Contractor
Amis Handyman Services
10.2013 - 10.2017
Scale Operator
Bridge Lake Auto
06.2012 - 10.2012
Contractor
The Home Store
06.2011 - 06.2012
Holly Highschool
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