Summary
Overview
Work History
Education
Skills
Certification
Languages
Awardsanddecorations
Militarytraining
Timeline
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William Arcadio Barrios

Hialeah,FL

Summary

Astute military professional with a proven track record of experience and exceptional customer service skills. Demonstrated ability to cultivate positive relationships with clients, fostering trust and loyalty. Highly skilled in collaborating with teams and adept at adapting to changing needs. Expertise in delivering outstanding customer service, consistently driving successful outcomes. Known for reliability and a strong focus on achieving objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Firearms Specialist

Lock & Load Miami
09.2018 - 09.2024
  • Ensured the safety and security of clients by maintaining strict adherence to safety protocols and procedure.
  • Conducted regular inspections and maintenance of firearms to guarantee optimal performance.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Collaborated with management to assess candidate qualifications and interviews to provide feedback on hiring decisions.
  • Enhanced customer satisfaction with timely and accurate issue resolution.

Infantryman

U.S. Army
01.2017 - 12.2018
  • Served as a Sniper Team Leader for a four-person team
  • Duties include:
  • Supervised, trained and ensured the safety and welfare of a four-person team, maintaining a 100% safety record
  • Supervise and lead a Sniper team in multiple ground surveillance operations in order to ensure the success of the organization during highly hazardous conditions
  • Perform daily regimen of physical fitness to include running, push-ups, sit-ups, road marches and weight training to ensure physical readiness of the team
  • Operate and maintained 100% accountability for over $100,000 of equipment, including sniper rifles, night vision goggles, multiband radios, laser target locator, range finding equipment, observation goggles, and multi-terrain vehicle
  • Served as a Range Safety Officer for my unit and adjacent units
  • Duties include:
  • Ensure all personnel on the range are wearing Personal Protective Equipment
  • Reduce the hazard of possible injury or death by maintaining discipline and proper handling of weapons on the firing line
  • Conduct safety inspections of the Ammo Supply Point
  • Ensure before granting clearance to fire that all weapons and personnel are in proper position

Infantryman

U.S. Army
02.2016 - 12.2017
  • Served as Mounted Squad Leader for a five-person team
  • Duties include:
  • Supervised, trained, and ensured the safety and welfare of all assigned personnel and sustained 100% safety record
  • Supervise the maintenance and operation of all team equipment to include, individual rifle, night vision goggles, radios, heavy machine gun and multi-terrain vehicle
  • Performed preventive maintenance checks and services before after each operation
  • Lead multiple operations for the organization in order to provide support for other large scale operations in the area
  • Served as the organizations Emergency Evacuation Vehicle

Infantryman

U.S. Army
02.2014 - 02.2015
  • Served as the organization Radio Telephone Operator
  • Duties include:
  • Performed preventive maintenance checks and services before and after operations
  • Operate, troubleshoot and repair radios
  • Maintain 100% accountability of over $200,000 of communication equipment for the organization
  • Maintain radio communication with the other organization and adjacent organizations in order to accomplish any operational task
  • Assigned to a Global Reaction Force 6 months: Duties include:
  • Be prepared to deploy anywhere in the world in 72 hours
  • Maintain a high level of alert
  • Maintain all personal equipment assigned to you
  • Assigned to Military Police to Support Gate Guard Operations for 2 months
  • Duties include:
  • Conducted hundreds of searches of vehicles and personnel entering the military installation with zero breaches of security
  • Ensure the safety of civilian and military personnel entering the installation
  • Prevent unauthorized entry to the installation
  • Maintain a high level of alert
  • Maintain high level of awareness
  • Provide good customer service

Infantryman

U.S. Army
02.2014 - 10.2013
  • Key Skills acquired:
  • Safe operation and maintenance of weapons
  • Emergency Medical Aid
  • Situational decision-making skills
  • Problem solving skills
  • Teamwork
  • Operation of radios and electronic equipment

Education

0620-Insurance Adjuster- All Lines

Central Insurance School
St. Petersburg, FL
10-2024

Basic Leaders Course -

Fort Stewart
Fort Stewart, GA
01.2018

FBCB2/ JCR Operator Course -

Fort Campbell
Fort Campbell, KY
01.2016

Combative Trainers Course level 1 & 2 -

Fort Campbell
Fort Campbell, KY
01.2015

Air Assault School -

Fort Campbell
Fort Campbell, KY
01.2014

Intro to Field Radios -

Fort Campbell
Fort Campbell, KY
01.2014

Basic Combat Training -

Infantry School
Fort Benning, GA
01.2013

Skills

  • Safe operation and maintenance of weapons
  • Emergency Medical Aid
  • Situational decision-making skills
  • Problem solving skills
  • Teamwork
  • Customer Service
  • Military Training
  • Highly motivated
  • Risk Assessment
  • Quality Control

Certification

  • Accredited Claims Adjuster (ACA) - [FL] Department of Financial Services or equivalent.

Languages

Spanish
Native or Bilingual

Awardsanddecorations

  • Army Achievement Medal, 1, Earned for outstanding service while assigned to Fort Campbell, KY.
  • Army Achievement Medal, 2, Earned for being selected by the board of directors as the organization's soldier of the Month for January 2018.
  • Army Good Conduct Medal, Earned for exemplary behavior, efficiency and fidelity in active federal military service.
  • National Defense Service Medal

Militarytraining

  • Basic Combat Training, Fort Benning, GA, 2013
  • Air Assault School, Fort Campbell, KY, 2014
  • Intro to Field Radios, Fort Campbell, KY, 2014
  • Combative Trainers Course level 1 & 2, Fort Campbell, KY, 2015
  • FBCB2/ JCR Operator Course, Fort Campbell, KY, 2016
  • Basic Leaders Course, Fort Stewart, GA, 2018

Timeline

Firearms Specialist

Lock & Load Miami
09.2018 - 09.2024

Infantryman

U.S. Army
01.2017 - 12.2018

Infantryman

U.S. Army
02.2016 - 12.2017

Infantryman

U.S. Army
02.2014 - 02.2015

Infantryman

U.S. Army
02.2014 - 10.2013

FBCB2/ JCR Operator Course -

Fort Campbell

Combative Trainers Course level 1 & 2 -

Fort Campbell

Air Assault School -

Fort Campbell

Intro to Field Radios -

Fort Campbell

Basic Combat Training -

Infantry School

0620-Insurance Adjuster- All Lines

Central Insurance School

Basic Leaders Course -

Fort Stewart

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William Arcadio Barrios