William Arias
District Manager
Indianapolis,IN
Summary
Goal-oriented manager with distinguished experience in hospitality industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
1
1
Certification
1
1
Language
Work History
District Manager
Hardee's Restaurant
04.2007 - Current
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built relationships with customers and community to establish long-term business growth.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Supervised 5 locations to enforce high-quality standards of operation.
- Proved successful working within tight deadlines and a fast-paced environment.
General Manager
Kentucky Fried Chicken
12.2004 - 03.2007
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Reduced operational risks while organizing data to forecast performance trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
GED -
Arsenal Technical High School
Indianapolis, IN 05.2001 -
Skills
Group Presentations
Budget Preparation
Training development
Goal Setting and Achievement
Leadership skills
Problem-Solving
Staff Recruiting
Bilingual(English/Spanish)
Certification
Servsafe
Timeline
Servsafe
02-2024
District Manager
Hardee's Restaurant
04.2007 - Current
General Manager
Kentucky Fried Chicken
12.2004 - 03.2007
GED -
Arsenal Technical High School
05.2001 -