William Ayres
Sherwood,OR
Summary
Over 30 years experience in a financial services business. Responsible for a number of tasks including marketing, sales, office and financial management. The business started as a small regional company and evolved into a nationwide Merchant Service Provider specializing in unique payment solutions for non profit organizations.
Overview
31
31
years of professional experience
Work History
Operations Manager
Spire Payment Solutions
Portland, OR
04.2012 - 02.2023
- Managed operations in our head office. Oversight of Office Manager and Sales Reps.
- Managed accounts payable and receivable, payroll submission, complete Quickbooks tasks, budgeting and financial oversight.
- Responsible for annual compliance review with our Member Service Bank as required by Visa & MasterCard.
- Worked with attorney's and our CPA to ensure legal compliance for both State and Federal requirements.
- Contact both potential and existing clients to explain and sell our services. Negotiate a mutually acceptable pricing agreement.
- Provided product information and support to Event Planners using our service.
- Prepared new client applications for submission to our member banks.
- Tracked new client applications through the approval process. Establish their Spire account.
- Activated existing (returning) client accounts. Re-configure Spire Portal for this years event.
- Oversight of product and equipment fulfillment deadlines.
- Provided post event support and account adjustments.
- Confirmed clients CSV file upload and completion of payment processing.
- Created invoices for event services provided. Process them via ACH for payment.
- Tracked equipment to be returned post event.
Operations Manager
North Pacific Payment Solutions
Portland, OR
03.1992 - 04.2012
- Sales representative soliciting credit card processing services to local businesses.
- Day to day customer service. Liaison between customer and their credit card processing company.
- Managed up to seven sales associates.
- Became knowledgable with Visa & MasterCard Interchange rate structures.
- Successfully navigated our transition from a sales office to a Registered Merchant Service Provider with Nova Information Systems.
Education
Bachelor of Science - Business Economics
Willamette University
Salem05-1987
Skills
- Effective Sales communication
- Strong Written communication
- Business to business development
- Budgeting and Finance
- Client relations and retention
- Financial transaction processing
- Accounts payable & receivable
- Office Management
- Knowledge of PCI requirements
- Knowledge of FinCEN (US Treasury)
- Creative workflow procedures
- Multitasking abilities
Affiliations
- Four year letterman, Willamette University football team 1983-1987.
- Tualatin youth football coach 2006-2012.
- Board member Tualatin youth football 2011 - 2012.
- Member of Oregon Executives Association 2011-2022.
Timeline
Operations Manager
Spire Payment Solutions
04.2012 - 02.2023
Operations Manager
North Pacific Payment Solutions
03.1992 - 04.2012
Bachelor of Science - Business Economics
Willamette University
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