William Back
Cincinnati,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Country Inn & Suites By Radisson
11.2022 - 07.2023
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
- Assisted with unloading and loading customer laundry items.
- Maintained a clean and well organized lobby and back of house by wiping down surfaces, sweeping and mopping floors, and vacuuming.
- Observed and adjusted machine cycle times, achieving quality results.
- Monitored customer laundry loads to reach proper wash cycle times.
- Supported fellow staff members with delivery and pickup of customer orders.
Support Staff Member
Tablas Woodstone Taverna
08.2020 - 12.2022
- Attended training sessions to stay updated on procedures and services.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Followed up with customers to verify satisfaction and address outstanding concerns.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Communicated with clients on behalf of staff to relay messages and information.
- Maintained detailed knowledge of company products and services to provide comprehensive support.
- Upsold relevant products and services to increase revenue and drive customer loyalty.
- Processed customer orders using established processes to support accuracy and consistency.
- Assisted customers with navigating company website and placing orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Henry M. Jackson High School
Mill Creek, WA06.2022
Skills
- Project Requirements
- Transport and Sorting
- Soil Collection
- Maintaining Safety Practices
- Client Support
- Laundry Equipment Maintenance
- Chemical Cleaners
- Inventory and Restocking
- Guest Relations
- Providing Feedback
- Guest Satisfaction
- Maintain Equipment
Timeline
Laundry Attendant
Country Inn & Suites By Radisson
11.2022 - 07.2023
Support Staff Member
Tablas Woodstone Taverna
08.2020 - 12.2022
High School Diploma -
Henry M. Jackson High School
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