William Baez

National Sales Representative & Team Leader

• Spearhead national container sales efforts, servicing residential, commercial, and industrial clients across all 48 contiguous states.
• Manage and lead a team of 8 remote sales professionals, providing daily coaching, goal-setting, performance tracking, and support to drive individual and team results.
• Develop and execute sales strategies to penetrate new markets and increase revenue, with a strong focus on lead generation, consultative selling, and closing.
• Handle high-volume inbound and outbound sales calls, emails, and social media inquiries; consistently maintain top-tier customer service standards.
• Utilize CRM tools and spreadsheets to manage pipeline, track conversions, and monitor team metrics to ensure accountability and success.
• Coordinate with logistics and support departments to ensure smooth delivery processes and high customer satisfaction.
• Train new reps, establish workflows, and contribute to sales process improvements and company-wide growth initiatives.
• Achieve or exceed personal and team sales quotas consistently while maintaining a high closing ratio.

• Provided design, material, and installation services for Lowe's Home improvement kitchen and bath remodel.
• Work with customer to design, order materials, and construction of kitchen and bath remodel.
• Ran day to day business operations
• Managed and worked with employees to get the job done.
• Managed and worked hand and hand with subcontractors
• Scheduled deliveries with service vendors or product suppliers.

• Provided design, material, and installation services for Home Depot kitchen and bath remodel.
• Work with customer to design, order materials, and construction of kitchen and bath remodel.
• Ran day to day business operations
• Managed and worked with employees to get the job done.
• Managed and worked hand and hand with subcontractors
• Scheduled deliveries with service vendors or product suppliers.

• Coordinated with contractors, architects, engineers, and plumbers for job success.
• Performed site visits post-installation phase to assess quality of work performed by subcontractors or installers.

• Inspected work progress, equipment, and construction sites to verify safety and to ensure that specifications were met.
• Arranged for repairs of equipment and machinery.
• Collaborated closely with Project Managers in order to meet overall objectives of the company.
• Kept accurate records of daily job tasks and progress.
• Oversaw scheduling and coordination of materials delivery to the jobsite according to project timeline.
• Resolved customer complaints to support customer satisfaction.
• Conducted weekly meetings with subcontractors to review upcoming tasks and schedules and address any issues or concerns that may arise.
• Coordinated work activities with other construction project activities.
• Organized and maintained accurate records pertaining to labor hours worked onsite by trade personnel.
• Managed and oversaw multiple crews to maintain efficient scheduling, time, and cost.
• Managed budgeting processes including change orders, purchase orders and invoices.

• Custom build cabinets and furniture
• Kitchen and bath design
• Cost estimation for all projects
• Ran day to day business operations