Summary
Overview
Work History
Education
Skills
Work Preference
Languages
Timeline
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William Bailey

William Bailey

Eustis,FL

Summary

Twenty Two years in law enforcement and several in the hospitality industry has helped me to develop into a well rounded communicator. Able to defuse stressful situations and come to satisfactory conclusions. Enjoys the challenges of managing large numbers of employees to achieve a common goal!

Overview

25
25
years of professional experience

Work History

Restaurant Owner

Soda La Central
05.2011 - 11.2013

Operated two small restaurants. One specializes in local Costa Rican cuisine and the other in making pizza!

Employed 16 local residents who spoke no English.

  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.

Code Enforcement Supervisor

City Of Daytona Beach
02.2005 - 10.2010

Sergeant in charge of Code Enforcement for the City of Daytona Beach.

  • Spearheaded initiatives for continuous improvement in operational efficiency within the department.
  • Collaborated closely with legal counsel throughout various stages of litigation processes involving complex enforcement cases.
  • Developed policies and procedures to maintain consistency in enforcement actions across all teams.
  • Educated community members on relevant regulations, increasing awareness and voluntary compliance rates.
  • Ensured accurate reporting of enforcement activities, maintaining meticulous records for internal review and external audits.
  • Maximized resource utilization by skillfully prioritizing tasks based on urgency, impact, and available resources.
  • Championed innovative solutions to address emerging enforcement challenges and contributed to departmental strategic planning initiatives.
  • Identified areas requiring additional attention or resources during regular assessments of team performance metrics against established goals.
  • Enhanced public safety by coordinating collaborative efforts between enforcement teams and local law enforcement agencies.
  • Contributed to increased revenue collection through diligent follow-up on outstanding fines and penalties.
  • Actively participated in regional conferences to stay current with industry trends, legislation updates, and best practices in enforcement supervision.
  • Worked closely with public and remained courteous and calm while defusing tense situations.
  • Controlled access to high-security areas, inspecting individuals, property and other vehicles.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
  • Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.

Police Sergeant

City Of Daytona Beach
03.2004 - 02.2006
  • Supervised and coordinated daily operations of patrol shifts of up to 17 officers.
  • Answered emergency calls for help from citizens and business owners.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
  • Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
  • Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
  • Designed and executed training simulations, preparing officers for wide range of real-world scenarios.
  • Organized public safety fairs, providing valuable safety information and resources to community members.

Police Officer

City Of Daytona Beach
01.1989 - 03.2004
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Assisted in special investigations and crime prevention programs.
  • Monitored traffic violations, issuing citations as necessary.
  • Monitored criminal activity in community to identify suspicious activity.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Provided testimony in court proceedings.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Secured crime scenes, gathered evidence, and questioned witnesses.

Education

Political Science

Maryville College
Maryville, TN
05.1988

High School Diploma -

Eustis High School
Eustis, FL
05.1985

Skills

  • Customer Engagement
  • Staff Supervision
  • Health Code Compliance
  • Schedule Coordination
  • Critical Thinking
  • Crisis Intervention
  • Delegating Assignments and Tasks
  • Some Spanish Spoken and Understood

Work Preference

Work Type

Part TimeContract WorkGig Work

Work Location

RemoteOn-SiteHybrid

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Restaurant Owner

Soda La Central
05.2011 - 11.2013

Code Enforcement Supervisor

City Of Daytona Beach
02.2005 - 10.2010

Police Sergeant

City Of Daytona Beach
03.2004 - 02.2006

Police Officer

City Of Daytona Beach
01.1989 - 03.2004

Political Science

Maryville College

High School Diploma -

Eustis High School
William Bailey