Skilled in customer relations and database maintenance, I enhanced service efficiency at United Medical by implementing innovative home health solutions. At Tuff Torq Corporation, I honed my precision in CNC machining, contributing to production excellence. Known for exceptional organizational skills, I consistently improved client satisfaction and operational productivity, demonstrating a proven track record in both technical and interpersonal achievements.
Implemented multiple home health solutions featuring oxygen systems.
Troubleshooting equipment problems with patients over phone and in person.
Maintaining equipment.
Interacting with clients and maintaining service records.
Interact with people in a friendly manner. Interpret customer requests and tech recommendations. Ability to break down complicated automotive or industry topics into understandable advice for customer understanding. Understanding of mechanics and the ability to identify appropriate repairs for vehicle problems.
Provide customer service from intake to release of vehicle.
Listen to customer description and assess the vehicle to determine best repair plan.
Advise the customer on repair cost.
Maintain customer records by keeping files organized.
Communicate with part sellers and technicians to make sure everything needed was on hand.
Create machine parts using precision equipment.
Setup, adjust and maintain all equipment.
Setup and manage CNC machines to preform different jobs including drilling, grinding and milling.
Translate engineering drawings and requirements into dimensions for production.
Record all machine actions by completing production and quality logs.
Use of fork lift for relocating products.