Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Timeline
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William Barbour

Summary

Dynamic IT leader and hands-on architect with over 20 years of experience in driving multi-million-dollar cloud transformations, zero-downtime migrations, and regulated financial platforms for industry giants such as Bank of America, Wells Fargo, TIAA, and ESPN. Possesses deep expertise in Azure, AWS, GCP, Kubernetes / OpenShift, FinOps, capacity forecasting, and zero-trust security. Renowned for translating complex technical roadmaps into impactful C-level business outcomes while fostering the growth of high-performing global teams. Results-oriented technology professional with a strong track record in managing and optimizing enterprise-level infrastructure systems, recognized for collaborative teamwork and consistent delivery of exceptional results.

Overview

22
22
years of professional experience
1
1
Certification

Work History

IT Security Infrastructure Architect V (Contract)

Bank of America
07.2024 - Current
  • Own performance, capacity, and risk modeling for mid-range systems supporting $800B+ AUM
  • Deliver executive-level capacity forecasts and analytics consumed by CISO and CTO staff
  • Reduced over-provisioning incidents 40% through enhanced saturation testing frameworks
  • Improved application throughput 28% on average via targeted performance consultations
  • Ensure 100% regulatory compliance (FFIEC, OCC) across 200+ infrastructure projects YTD

Enterprise Cloud Architect | CCoE Leader (Contract)

Celsior
01.2024 - 07.2024
  • Designed and deployed greenfield Azure landing zone adopted as enterprise standard
  • Led zero-downtime data center migration of 3,200 workloads – 100% business continuity
  • Cut cloud costs 32% ($4.1M annualized) via FinOps policies, reserved instances, and automation
  • Authored disaster recovery runbooks now used enterprise-wide

Enterprise Information Systems Architect II (Contract)

TIAA
06.2023 - 01.2024
  • Defined architectural guiding principles and resiliency patterns for hybrid cloud platforms
  • Led architecture review board; enforced adoption of corporate standards across 50+ teams
  • Designed high-availability Kubernetes/OpenShift environments with degraded-mode operation
  • Evaluated and approved Java/OpenJDK, Redis, Istio, Kong, and MongoDB technology stack

Enterprise Architect V (Contract)

Bank of America
08.2021 - 08.2023
  • Directed multi-year hybrid cloud transformation program spanning 12 LOBs and 6,000+ VMs
  • Reduced infrastructure delivery timelines 35% through standardized IaC and GitOps pipelines
  • Managed risk, dependencies, and compliance for $180M portfolio of infrastructure projects
  • Provided end-to-end visibility via executive dashboards adopted by CIO council

Technology Operations Manager (Contract)

LPL Financial
09.2020 - 08.2021
  • Led 24×7 global NOC and engineering teams supporting 22,000 financial advisors
  • Achieved 95% complex incident resolution within SLA through automation playbooks
  • Implemented ServiceNow ITSM and observability stack that cut MTTR 52%
  • Designed operational KPIs and dashboards now used firm-wide

Infrastructure Architect (Contract)

Wells Fargo
09.2019 - 09.2020
  • Designed highly available database and web tiers for consumer-facing digital channels
  • Delivered PaaS/IaaS/SaaS reference architectures adopted across multiple LOBs
  • Mentored 30+ engineers on Linux, Windows, VMware, and cloud-native patterns

Manager, Infrastructure Design & Projects

MSC Industrial Supply Co.
05.2015 - 08.2019
  • Managed distributed infrastructure of 1,000+ servers and global outsourcing partners
  • Delivered all E-Commerce and back-office virtualization and middleware projects on time/budget
  • Reduced hardware footprint 60% through consolidation and virtualization

Senior Broadcast Technology Engineer/Manager

ESPN
11.2003 - 05.2015
  • Designed and operated global broadcast infrastructure with 99.999% uptime (12 years)
  • Led large-scale render farm, SAN, and clustered server deployments for live events
  • Managed budgets, RFPs, and ROI analysis for multi-million-dollar technology refreshes

Education

Master of Business Administration - Business Administration & Management

Post University
Waterbury, CT
08-2017

Bachelor of Science - Information Technology

Post University
Waterbury, CT
08-2014

Skills

  • Azure
  • AWS
  • GCP
  • Kubernetes
  • OpenShift
  • Terraform
  • Ansible
  • Docker
  • Zero-Trust
  • SASE
  • FinOps
  • FFIEC/OCC Compliance
  • Vault
  • Dynatrace
  • Splunk
  • Datadog
  • Grafana
  • ServiceNow
  • GitOps
  • Python
  • PowerShell
  • Crossplane
  • VMware
  • AIX
  • Linux
  • Windows
  • Redis
  • Istio
  • Kong
  • MongoDB
  • ITIL
  • TOGAF
  • Agile
  • DevSecOps
  • Technical architecture
  • Cloud infrastructure design
  • Network troubleshooting
  • Infrastructure automation
  • Storage solutions
  • Hybrid cloud environments
  • Incident management
  • Project management
  • Cloud hosting
  • Monitoring and analytics
  • Virtualization coordination

Accomplishments

  • Saved $4.1M+ annualized cloud spend via FinOps governance and rightsizing, 01/01/24
  • Executed zero-downtime data center exit of 3,200+ workloads with 100% RTO/RPO
  • Reduced provisioning errors 40% and improved capacity forecast accuracy to 97%
  • Maintained 99.999% uptime for global broadcast operations supporting 150+ live events/year

Certification

ITIL Foundations

IBM Certified AIX Technical Expert

Timeline

IT Security Infrastructure Architect V (Contract)

Bank of America
07.2024 - Current

Enterprise Cloud Architect | CCoE Leader (Contract)

Celsior
01.2024 - 07.2024

Enterprise Information Systems Architect II (Contract)

TIAA
06.2023 - 01.2024

Enterprise Architect V (Contract)

Bank of America
08.2021 - 08.2023

Technology Operations Manager (Contract)

LPL Financial
09.2020 - 08.2021

Infrastructure Architect (Contract)

Wells Fargo
09.2019 - 09.2020

Manager, Infrastructure Design & Projects

MSC Industrial Supply Co.
05.2015 - 08.2019

Senior Broadcast Technology Engineer/Manager

ESPN
11.2003 - 05.2015

Master of Business Administration - Business Administration & Management

Post University

Bachelor of Science - Information Technology

Post University
William Barbour