Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Barney

DeLand,FL

Summary

Results-oriented Crew Member with a proven track record at Checkers Restaurant. Enhanced customer engagement and streamlined drive-thru operations. Leveraged strong teamwork and collaboration skills alongside expertise in safe food handling to maintain high standards of service and operational efficiency.

Overview

4
4
years of professional experience

Work History

Crew Member

Checkers Restaurant
DeLand, FL
10.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups, and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Scrubbed and polished counters to remove debris and food.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Brewed and served coffee and tea with preferred add-ins.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Tailored orders to address customer allergies and gluten concerns.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Directed patrons to restrooms and other amenities within facility.

Crew Member

The Lunch House
Knoxville, TN
12.2020 - 01.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups, and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Scrubbed and polished counters to remove debris and food.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Brewed and served coffee and tea with preferred add-ins.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Tailored orders to address customer allergies and gluten concerns.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Directed patrons to restrooms and other amenities within facility.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.

Education

GED -

Umatilla High
Umatilla, FL
05-2004

Skills

  • Safe Food Handling
  • Customer Engagement
  • Drive-Thru Operations
  • Cooking
  • Food Running
  • Customer Service
  • Flexible Schedule
  • Safe Vehicle Operation
  • Beverage Preparation
  • Inventory Restocking
  • Food Preparation
  • Health Code Compliance
  • Order Management
  • Menu Memorization
  • Positive Company Representation
  • Teamwork and Collaboration
  • Forklift Operation
  • Salesmanship
  • Point-of-sale transactions
  • Table setting knowledge
  • Interactive communication skills
  • Cash Handling
  • Company standards
  • Sales expertise
  • Cleaning
  • Initiative and Self-Motivation
  • Ordering Procedures
  • Sanitizing
  • Problem-Solving
  • Safety
  • Safety awareness
  • Crew Leadership
  • Inventory Counts
  • Supplies Monitoring and Restocking
  • Production Line Work
  • Plate presentation
  • Housekeeping
  • Order delivery practices
  • Telephone Etiquette
  • Equipment Maintenance
  • Product Promotion
  • Complex Problem-Solving
  • Quality Control Checks
  • Performance Improvement
  • Clear Communication
  • Taking Orders
  • Workplace Efficiency
  • Hospitality service expertise
  • Line Efficiency
  • Integrity and Honesty
  • Time Management
  • Visual Communication
  • Creativity and Innovation
  • State regulations knowledge
  • Point of sale operation
  • Store Opening and Closing
  • Point of sale system
  • Team Contributions
  • Verbal and written communication

References

References available upon request.

Timeline

Crew Member

Checkers Restaurant
10.2024 - Current

Crew Member

The Lunch House
12.2020 - 01.2022

GED -

Umatilla High

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William Barney