William Bartmess
HASKELL
Summary
Dedicated professional with strong customer service and problem-solving skills. Demonstrates attention to detail, flexibility, and dependability in fast-paced environments. Committed to continuous improvement and delivering exceptional results.
Self-motivated individual with a proven track record in team collaboration and operational support. Known for adaptability and effective time management, ensuring tasks are completed efficiently. Ready to leverage skills in diverse environments to enhance organizational success.
Overview
2027
2027
years of professional experience
Work History
NAT Ll
Cox Communications
Tulsa, OK
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
FNT Lll
Cox Communications
Tulsa, OK
09.2012 - 05.2022
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Field Service Technician
Cox Communications
Tulsa, OK
09.2006 - 09.2012
- Diagnosed and resolved technical issues for cable, internet, and phone services.
- Installed and maintained telecommunications equipment on customer premises.
- Trained junior technicians on best practices and safety protocols.
- Executed service calls efficiently to meet customer satisfaction metrics.
- Managed inventory of tools and parts to ensure operational readiness.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Store Manager
Phillips 66
Tulsa, OK
06.2003 - 08.2006
- Led daily operations, ensuring compliance with safety and quality standards.
- Developed and implemented training programs for staff, enhancing team performance and customer service.
- Optimized inventory management processes, reducing stock discrepancies and improving turnover rates.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Monitored financial performance against budget forecasts, implementing corrective actions as necessary.
- Coordinated marketing initiatives, driving customer engagement through community outreach events.
- Mentored junior staff in operational best practices, cultivating a culture of continuous improvement within the team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Cost Manager
Walmart
Tulsa, OK
1995 - 2003
- Analyzed spending patterns to identify cost-saving opportunities and improve financial efficiency.
- Collaborated with cross-functional teams to develop accurate forecasts and budgets for new initiatives.
- Implemented tracking systems to monitor expenditures against budgets, enhancing reporting accuracy.
- Trained team members on best practices for cost management and expense reporting procedures.
- Developed comprehensive reports that communicated financial status and performance metrics to stakeholders.
- Established robust reporting systems to track and analyze project expenditures accurately.
- Identified areas of potential overspending, recommending corrective actions for better financial management.
Education
High School Diploma -
Milan C-ll
Milan, MO05-1982
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Timeline
NAT Ll
Cox Communications
05.2022 - Current
FNT Lll
Cox Communications
09.2012 - 05.2022
Field Service Technician
Cox Communications
09.2006 - 09.2012
Store Manager
Phillips 66
06.2003 - 08.2006
Cost Manager
Walmart
1995 - 2003
High School Diploma -
Milan C-ll